Pumpernickel's - Mississauga

The food is amazing, however the staff is not trained well. They are always lost and looks like they need guidance. There's always one person who knows how to do all the work and seems to try to guide all the other employees. One thing I don't like is that every time they charge me differently when i add my Avocado to my sandwich, sometimes its 1$ sometimes its 2$ and i never have the time to argue; yet this is super unprofessional. The interior is nice and comfortable.

Excellent Quality and Value!!! The salad bar has over 11 different salads to chose from which you can combine into one bowl at a fixed price of $8.95 tax. You then have various protein options to add on such as salmon, chicken, boiled eggs, falafels, tuna salad etc. I ended up getting the salmon and came out to just over $16 with tax. I think this is great value. At a full service sit-down, you'd pay $25 TIPS for an inferior product. Definitely will go back.

The service at this location is terrible. I like the food so I kept going back. I won't go back again. In the past month I went three times. The website states they are open until 3:30pm. The first time I got there at 2:30pm. All the chairs were on the tables and the staff was sitting around. I asked if they were closed and they said yes. I asked for the hours and she told me they close at 2:30pm. The next time I got there at 2:00pm. Again all the chairs on the tables and the door was locked. The third time I got there at 1:30pm. I went in and and asked for a wrap. She told me she was done with serving sandwiches for the day. I left. I won't bother going back and wasting my break time again. They are unreliable and disappointing.

With the new management and new staff, i feel that their service is lacking in comparison to before. Their food quality is no longer the greatest fries soggy and undercooked. At the price they are charging there are no excuses for having bad food quality. The staff is nice however the previous staff would go out of their way to accommodate you. They might as well close at 2pm as they never have food past 2pm what is the point of advertising it as having it open when you can't accommodate the customers? Whereas in the past, the server would just make you a sandwich although the premade ones were sold out. It's too bad as i really enjoyed my meals from there in the past.

The Staff work really hard and long.. I have gone to many locations (downtwon) and this locations puts lot’s of LOVE in PREPING,MAKING AND SERVING THE FOOD……THANK YOU..btw….the crutons that you all make from scratch taste wonderful (THANKS FOR THE LIL BAG FOR MY BOWL) SMILE?YOUR FAVORITEBLACK SISTAH ??