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Contribute FeedbackOverall, the reviews for this restaurant are mixed. Some customers complained about poor service, including slow wait times, forgetful servers, and lack of attention to detail. However, others enjoyed the food and had positive experiences with attentive staff like Yash and Richard. The ambiance was noted as loud and dimly lit, but the affordability of the food made up for it. Some patrons suggested adding more vegetables to the pasta dishes for a more balanced meal. In conclusion, while the restaurant may not be ideal for a quiet meeting, it seems to be a popular spot for casual gatherings and enjoyable meals.
Got the table according to our reservation for 3 through Open Table app. However, after that all went down hill literally! Service was very slow. Order loaded Nachos with chicken. Only a couple of chicken. Missing jalapeños and other tasty ingredients. Thus Nachos tasted with no taste. Tasted like nachos at No Frills. Server disappeared. Ordered 2 chicken parm with pasta. Pasta had no seasoning. Table had no salt and pepper shakers. Orderd salmon with veggies. No issue. Server disappeared again. Ordered caesar drink, couldn't taste any vodka. Server disappeared. Ordered multiple drafts and came quick. No issues. Wanted desserts but server couldn't be found until 20 minutes more. Ordered dessert. No issue. Server disappeared. Waited another 15 minutes for her to arrive so we could for our bill. Bill came very quickly. Place was not packed just loud music only. The worst experience in this Jack location. Service lousy, food lousy, bill came on time! Gave 15% tips, issue as not worth it. Overall alcohol drinks came on time! LoL , so only good for drinks and nothing else!
Service was great from Richard. Music was a little too loud. Chicken in my Buddha Salad was a little dry snd tough to cut.
Your restaurant is way too load- could barely hear the conversation for the loud noise. Done the renovations I have no been going as much -this is not a Dave and busters
The food was hot and tasty and came in a timely manner. Our Server was exceptional and very attentive. Overall, food was awesome.
Good place for work dinners as its close to the mall- walking distance. It's fairly loud and dimly lit inside, may not everyone's preference, but the food affordability makes up for it.
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