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I always feel like part of the family at Dunkin'. My only issue is that they often fill the cups with too much ice, leaving me with less drink than expected. I... read more I always feel like part of the family at Dunkin'. My only issue is that they often fill the cups with too much ice, leaving me with less drink than expected. I end up paying $5 for a large tea, but over half of it is just ice.

The manager at Dunkin' was extremely rude. When we contacted them about a missing item we had paid for, instead of resolving the issue, she shouted at us and ab... read more The manager at Dunkin' was extremely rude. When we contacted them about a missing item we had paid for, instead of resolving the issue, she shouted at us and abruptly hung up. We’ve also experienced multiple problems with her at the drive-thru, where she insisted we go back to the end of the line to get the coffee we were missing, always displaying a disrespectful attitude.