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Contribute Feedback What Terrie Cross likes about Carlos O'kelly's Wichita East:
This is my new favorite location of Carlos O 'Kelly 's! The decor is unique among our local COK 's. It 's colorful vibe would fit in well on a Mexican beach. I was warmly greeted upon arrival our server was outstanding. The margaritas were better here than at any of the other Wichita locations. Parking: Ample spaces for ppl who have disabilities. Wheelchair accessibility: Isles between rows of dining tables provide e... View all feedback.
What Dory Hayes (Impact9) doesn't like about Carlos O'kelly's Wichita East:
Went in for lunch prior to a movie and well, still not impressed. Food flavor was okay but portion wise it was pretty sad. I've had much bigger servings at Taco Bell for a quarter of the price. Waited after asking for a refill for too long so ignoring that single party person for a table of 6 isn't cool. View all feedback.
Went in for lunch prior to a movie and well, still not impressed. Food flavor was okay but portion wise it was pretty sad. I've had much bigger servings at Taco Bell for a quarter of the price. Waited after asking for a refill for too long so ignoring that single party person for a table of 6 isn't cool.
The worst service we have received here. We frequently come to Carlos for the queso and margs, and today's March Madness special drew us in.Upon arriving, we encountered a slightly more busy lunch crowd than usual, but nothing too crazy. Unfortunately though we sat for over 20min before a server came to even take our drink order. Meanwhile, at least 2 other tables that had been seated after us had already been waited on and received drinks.Once a server finally came over (only after we asked the host who our server was supposed to be) he took our drink, appetizer, and lunch order. Never told us any of the specials, barely even greeted us. We ordered 2 small queso's with ground beef, 2 jumbo margs, a ground beef taco, and chicken strips with fries.So, we wait and we wait and we wait. Now the other 2 tables have their food. We have yet to even get a water, or chips and salsa. Finally out comes chips and salsa. Still no water, apps, or margs. After a lengthy wait our queso and water finally arrives. Plain queso. No ground beef. We ask about the ground beef and the server seems annoyed. So we wait and wait, about another 5-7min and finally our ground beef comes out, along with the rest of our food. Still no margaritas. My biggest pet peeve is when the appetizer comes out with the entree. Then it is no longer an appetizer, but a side to my entree.The taco has a sprinkle of ground beef that doesn't even cover the bottom of the shell, only about half the taco had ground beef, and the other half had a sprinkle of other toppings. Not impressed. The chicken strips were burnt and over cooked.Approximately 5min later our margaritas finally show up. They were wonderful as usual. We send the taco back and get a much more appropriate amount of filling for the taco, but a cold shell not a warm baked shell. To top it off, the server just sat it on the table and walked away. No apologies, no acknowledgement that there was a mistake, nothing. Just an annoyed server.In fact, there were no smiles on any of the wait staff faces nor the host. Certainly not a warm, welcoming friendly environment. The whole experience was negative. While we will be back, I sure hope the demeanor of everyone there changes for a more positive experience for their customers.
Service provided by Jackson was friendly and quick. Food was good as always and their atomic salsa adds a nice kick. Margaritas are affordable and tasty as well.
This is my new favorite location of Carlos O 'Kelly 's! The decor is unique among our local COK 's. It 's colorful vibe would fit in well on a Mexican beach. I was warmly greeted upon arrival our server was outstanding. The margaritas were better here than at any of the other Wichita locations. Parking: Ample spaces for ppl who have disabilities. Wheelchair accessibility: Isles between rows of dining tables provide enough room for wheelchair bound persons to enjoy their experience in comfort. Other COK locations most unrelated restaurants don 't offer enough space, leaving diners at risk of being bumped or them fearing food could be spilled down their backs when too many people are coming going at the same time. ? LOVE THIS
We visit this place once a month and everytime we get the same delicious food and excellent service!!
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