The Last Call Minneapolis

The service and management was awesome. We had a big group for the Eric Church concert and everyone was very accommodating.

I looked online for places to eat. This one looked like a good place to eat and I seen that they took reservations online so I booked a time that was reasonable with the time we were going to get there. We walked in and the bottom level was full. There was the Michigan/Michigan St. game going. I told the server that I had made a reservation online for a certain time. And she said that that option should have been shut down that we shouldn't have been able to make the reservation. But she said we could go to their upper level. We waited at least 10 mins and not one single staff member came up to see if we needed anything. We walked out and went next door.

DO NOT BOOK VIA OPEN TABLE! They will NOT honor it. We went they Friday night and I have booked a table via OT for 5:30p (before the Zac Brown Band concert) and when we showed up the person at the door stated “I’m suppose to tell all Open table customers that we (Last call) are not honoring any OT reservations. We tried to turn it off but for some reason it didn’t go through.” I saw table with “reserved” and asked if we could have that table and she said, “That is for an employee”. Umm ok. So we had no table and had to ask a group if we join them at their table. Then I read the rolling screen and it said ‘Friday HH, 1/2 off on all flatbreads’ yum. Ordered one and we ordered 2 margs, my husband asked if they could put a splash of on in it and she said “well they are premade so I will have to ask”. Ummm ok. She then took 15 minutes to bring our drinks. My husband saw she was chatting with the ‘reserved employee table (which was next table over) then she finally got our drinks and said “I’m so sorry it took so long, the bartender at this (pointing) service bar sooooo slow. He works his bar first then maybe he’ll get to ours”. Ummm ok. When the bill came, the flatbread was full price. That’s it! I asked for the manager and this young came by and said he was the GM. We went through all our complaints and he told us “WE DONT HAVE AN ACCOUNT WITH OPEN TABLE.” When we the server/hostess/beer tender, told us (are not honoring OT) he continued to state quite loudly they don’t have an account. So I showed him my reservation through OT, he was surprised. After all the conversation he said he’d take of our bill to which we said no that is not why we were speaking to him, but he insisted. Over all, I have NEVER had a restaurant deny our Open Table. Then say they don’t even have an account with Open Table. We had a great time at concert.

This restaurant and bar does not respect reservations made through OpenTable. Despite having a confirmed reservation, we were informed upon arrival that they do not accept OpenTable reservations. Just a heads up for future patrons.

The final game of the Night of Wolves was the busiest ever, with only two waitresses working, which resulted in slow service.