Long Island Bagel Cafe - Mineola

I really enjoy the food at this restaurant, but the only downside is the staff. When I walked in today to pick up an order, the girl at the counter didn't even acknowledge me. She looked at me, turned around, and started using her phone. I waited to see if someone else would help, and eventually another girl did, but she had a bad attitude that was evident in her demeanor.

I have given this restaurant multiple chances, but it has consistently been inconsistent. Sometimes the service is terrible but the food is decent, other times the service is decent but the food is terrible. The staff are friendly, but my order was completely wrong both this time and last time I visited. Despite them writing down and repeating my order, it still came out completely wrong. My order was missing items and I didn't have the time or energy to go back and complain. They definitely need to improve on some things.

The food is decent and the service is satisfactory, but the prices are exorbitant. I visited this morning and ordered a sandwich with one egg, cheese, and home fries for $9.99. I understand that prices may be higher due to inflation, but when I questioned the manager about the cost, she explained that the additional $5 was for the cheese and home fries. Personally, I find it unreasonable to pay $10 for a sandwich with just one egg and no meat. I will not be returning to this restaurant.

Look how much cream cheese they put on my bagel this morning. me and my family were laughing about it. i think this is just RIDICULOUS. i wont be coming back here!

Went in got what was needed, employees were friendly. All fresh, smelled, bagels and muffins, looking great tasted divine each bagel is huge. DELICIOUS!