Lupi Iris - Full Menu

The young lady who seated us was great. But, our particular Server was NOT the most polite. We had to ask for bread and butter... then he said they couldn't rem... read more The young lady who seated us was great. But, our particular Server was NOT the most polite. We had to ask for bread and butter... then he said they couldn't remove the Mussels Scallops from my Pasta. Wanted Snapper, they didn't have that. I ended up only having a Salad. I have literally had better Customer Service at McDonald's, Chic Fil A, and Wendy's! To add insult to injury, when we were leaving although the Hostess apparently validated our ticket, clearly it was not because we still ended up paying $5.40 to leave the garage.

Was in town for a conference and this place was recommended by our hotel. The food, service and ambiance are absolutely excellent. I called ahead to ask about d... read more Was in town for a conference and this place was recommended by our hotel. The food, service and ambiance are absolutely excellent. I called ahead to ask about dietary restrictions and they made a reservation and noted it down. From being warmly welcomed in to the moment we left, the customer service was fantastic. Laura F. was our server and she was the absolute best. Her attention to detail was much appreciated. She explained every gluten free option they had and how their kitchen staff deals with dietary restrictions which made me feel extra comfortable about the dining experience. She also recommended the scallops and they did not disappoint. Thank you, Laura, for the amazing service you provided. This was definitely one of the top dining experiences I’ve had to date.