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Contribute FeedbackOverall, reviews for the restaurant Cousins Subs are mixed. Some customers express disappointment with the quality of the food, such as too much mayonnaise in sandwiches or the lack of sides like utensils and napkins with delivery orders. There are also complaints about poor customer service at certain locations, with errors in large orders and unfriendly staff. However, other reviews highlight positive experiences, such as friendly and helpful employees, quick service through the drive-thru, and delicious food that exceeds expectations. One reviewer even praises the exceptional hospitality of the staff, particularly during a messy incident involving their grandchildren. Despite some negative feedback, Cousins Subs continues to have a loyal customer base who appreciates the quality of their food and service.
It is always a pleasure to order from this place. Staff are super friendly and helpful. My order is always correct. The offer of a ride thru that helps when I'm on my way home. I can either call or place my order online and pay. When I arrive, I'll just move into the drive thru to pick up quickly.
When I visit Milwaukee, it's a must to eat an Italian sub at cousins. Today this specific location will be my first and my favorite. The workers here are the most friendly people. Everybody works so hard. You're worth the experience. On this special day my grandchildren played in the dining room that made noise and was rough. My granddaughter was on the ground. Remember that we were embarrassed and we stopped to clean it up completely. Adrian, didn't want us to clean it up. He came in there and cleared up the whole thing himself. The ENTIRE Chaos. And didn't even chop a bit. He was very nice about the whole order. He even addressed my wife of Ma'am. He was a gentleman. It's the hospitality we're used to in our hometown of Texas. I mentioned that the food was as delicious as cousins have been all these years. Thank you. Cousins, the best sub-shop on the planet! Second time here and a second time, drinks spill all and second time with beautiful workers clean the joint. These guys are first class customer service
I never had a bad experience here. I had recommended Julia a sandwich, and I have this same sub every time I go there. I'm going to another cousin's ONCE site and they didn't treat me properly. but julia, julia treats me right. she always treats me right. I will never cheat on this place again
Very good Philly cheese steak. Probably not really good for you, but delicious.
Good first experience for the little one. Told her that the fries were better than McGross food chain fries. She stole my fries after the first taste. The Munster sub, no sauces, was good but not in line with my expectations.