Reviews

Overall Total Score
2.5 out of 5
Average | 86 reviews

What harryc00k2101 likes about Starbucks:
I was calling at this service station after a long day at work and was pleasantly welcomed by Cairo. He kindly asked what i would like to drink in a very respectful manner and continued to ask me about my week and had a lovely conversation with him star employee). I had ordered a caramel latte and was very pleased with my drink and the service provided, would highly recommend. View all feedback. What Ianrecord doesn't like about Starbucks:
I have never experienced such a terrible Starbucks in my life. The service was awful, despite there being plenty of staff on hand. It took a ridiculous 25 minutes from ordering to receiving my drinks, and even then, two people who came in after me got their drinks first. The coldbrews I ordered were absolutely terrible - they tasted like watery milk with no coffee or flavor at all. It completely ruined my day. View all feedback.

Reviews from various websites

Tripadvisor
2.5 ★ from 44 reviews
Ianrecord
21.11.2023 - 04:56

I have never experienced such a terrible Starbucks in my life. The service was awful, despite there being plenty of staff on hand. It took a ridiculous 25 minut...

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Getaway43029923576
21.11.2023 - 04:56

The staff at this restaurant provided shocking service. On a hot day while driving back from London, I wanted a frappe but I was turned away with a simple "sorr...

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Steve
21.11.2023 - 04:56

I work on the roadworks of the motorway and have been here on the M1 13-16 for over four years now. I work 3 weeks out of every 4 and come to your Newport Pagna...

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L6409RWstevej
21.11.2023 - 04:56

We stopped at these services at Newport Pagnell for a break on our journey to Hastings. We got a good quality early lunchtime snack at a fair price each having...

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Cher
21.11.2023 - 04:56

The service at this restaurant was awful! The server seemed disinterested and unwelcoming. The cappuccino was terrible, probably the worst I've ever had at a St...

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At this Starbucks location, customer experiences vary significantly, from disappointing service to moments of exceptional hospitality. Guests report long wait times, subpar drinks, and unwelcoming staff, exemplified by instances of rudeness and poor communication. In contrast, some patrons have praised individual employees for their friendliness and attentiveness, creating a welcoming atmosphere. While the quality of beverages like cappuccinos and frappes often falls short of expectations, regular customers have found solace in the consistent service from standout staff members. Overall, the restaurant reflects a landscape of inconsistency, ranging from mediocre to commendable moments.

Gastroranking-uk
2.5 ★ from 42 reviews

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