Percys - Milton Keynes
Percys
Description
Percys, a popular eatery known for its delicious offerings, is facing mixed reviews from customers. Many patrons rave about the generous portions and flavorful dishes, notably the burgers and grilled meats, which keep them coming back for more. However, a prevalent frustration arises from the restaurant's service, characterized by long delivery times and frequent issues with order processing. Customers have reported receiving lukewarm food well past expected delivery times, raising concerns about the overall dining experience. While Percys has the potential for greatness, a focus on improving service and communication could elevate this culinary gem to new heights.
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If you're looking to wait over two hours for a delivery that was initially promised in one hour, only to receive lukewarm food, missing sauces, and macaroni and cheese that’s rock hard, then this is the place for you! It's really disappointing because you used to be one of the best in MK. We won’t be ordering from here again.
Terrible experience. The spiced house fries, which are essentially chips with Cajun seasoning, were a letdown. The California Burger was also very disappointing; it was just a bacon cheeseburger with an average patty and a hard bun—nothing redeeming about it. The delivery took over two hours for a burger and fries, which arrived cold. Given the prices, I expected much better food and service, but they definitely did not live up to the cost.
I arrived an hour late and called twice because my delivery was delayed. When it finally arrived, the food was just okay—nothing special. It wasn't worth the wait or the price I paid. Unfortunately, I won’t be ordering from here again, which is disappointing because I really wanted to support a local independent business.
I am soooo annoyed with Percys, but must admit I love their food and order from them regularly. Percys have the worst service I have ever known. I’ve pre ordered from them several times knowing how long the usual delivery takes and still received my food so much later than promised. The last 2 times I ordered well in advance to give them plenty of time to process and complete the order knowing how long it takes for them to deliver, both times I have had to call them, having waited well past the delivery time, only to be told that the order had not been processed because of a glitch, and the second time that they couldn’t even complete the order as they had now run out of items ordered. The explanation was totally poor and they wouldn’t have even called to tell me! Genuinely fuming because the food is lovely but the service is just awful! I don’t understand why they will not call to tell me of any problems, I will never order from them again
The food has always been delicious but the wait is the longest I have ever known! Both times we have placed the order online for delivery and it tells you a time but soon after you get an email saying it will be considerably later. And then it doesn’t even come at that time. I placed my order at 5pm, at 625pm I got a call to say it was being prepared and one of my items was not available. I find this wait hard to take when so many other takeaways arrive much quicker that that. 2 hours from order to arrival is really not acceptable and to find out an hour and a half after you order that you can’t have what you want is pretty poor really
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More information
QR-Code for the menu
