Mod Pizza - Midvale

Pizza was good. Customer service was mid. One guy was extremely rude and when we asked for a mini caesar salad he said they were too busy to make one. I asked h... read more Pizza was good. Customer service was mid. One guy was extremely rude and when we asked for a mini caesar salad he said they were too busy to make one. I asked him if that was a no then? and he responded ?are you dying for it?? Will not be coming back tothis location :

The food was fine and the service was quick, but the restaurant was absolutely filthy. The counter tops were dirty and sticky, the drink station looked like a d... read more The food was fine and the service was quick, but the restaurant was absolutely filthy. The counter tops were dirty and sticky, the drink station looked like a disaster, and even the food prep station didn't look like it had been cleaned in days. Iseriously considered not eating here because of how dirty the restaurant was. I like Mod pizza, but this is my last visit tothis location.

I ordered two salads on Friday. I ate one and was saving the other for Saturday. The second one was the wrong salad. I broke it back and the manager was awesome... read more I ordered two salads on Friday. I ate one and was saving the other for Saturday. The second one was the wrong salad. I broke it back and the manager was awesome. He asked if I wanted a replacement or my money back. I said a replacement. I fact I would liketwo, the replacement andi will pay for the other. He wouldn't allow me to pay for the additional one. I don't judge whensomeone makes a mistake, I judge by how they own it.

The food is pretty consistent but pretty terrible customer service. the girl making our pizzas somehow flipped a pizza onto mine and wasn?t the least bit apolog... read more The food is pretty consistent but pretty terrible customer service. the girl making our pizzas somehow flipped a pizza onto mine and wasn?t the least bit apologetic when she notified me even though we had been waiting for about 15 min. i didn?t have time towait for another so i had to take it even though the toppings from the other pizza flipped onto mine. had she been even a littleapologetic i wouldn?t have minded but her attitude was truly horrendous and inexcusable and left a bad taste in my mouth. trainyour employees better

The people at this MOD are awesome. They inadvertently burnt my pizza and had a fresh one already in the oven before I had even known what happened. (most of) t... read more The people at this MOD are awesome. They inadvertently burnt my pizza and had a fresh one already in the oven before I had even known what happened. (most of) the initial was absolutely edible, but they didn't just stuff it in the box only for me to findout when I got home and then get ticked off because it was scorched, they were up front and remade it with no hesitation andgave me both. My pup was stoked on the extra pepperonis he got. I've been back 3 times since, so they have more than made up forthe initial loss. It's things like this that get people to come back. Plus, their pizzas are just dang good. People say foodservice employees no longer care because of rude customers over the past few years. I say go to MOD and find out that isn'ttrue at all. You'll find several employees that obviously and absolutely care about doing a good job and making sure peoplehave an excellent Made On Demand (MOD, if you couldn't tell) pizza. I'd take a mod over Dominos or Papa John's any day of theweek.