Chicken Express - Midland

Worst job i ever worked the manger was allowed to be rude and throw things and it’s was unprofessional they don’t wear gloves and Also the teas weren’t clean they want pay 10.50 I been working a long time and this was the worstJob even when you come to speak to aMangerThey do nothing about the rudeness don’t work here it’s favoritism and low pay

I don't have any issues with the food but service can be hit or miss. I don't know if they can't hear or if they don't listen but they have not given me my full order on 3 or 4 occasions. However, my biggest annoyance is that once, I had a large order for a group and when I asked about the sauces I was told it would be an additional .39 cents...per sauce pkt/pod whatever it is.. I had just paid $30 on food and they want to charge for sauce. Popeyes, Arby's, Whataburger, Taco Villa are all very generous with their sauces..free with purchase. When I questioned it I was told it was a decision made by the manager. ?‍maybe it's just me.

I went through the drive thru and had to wait a few minutes before Rozlyn took my order. She apologized and mentioned that only she and her manager showed up tonight. I was very sympathetic and told her it was fine...everything was fine. I get to the window to pay for my order that is almost $45 and I slip her another $20 and told her to put that in her pocket. Y'all, she literally started crying. This young girl was in tears over a $20 tip. I wanted to post this because I want people to know how much these restaurant workers are going through and what they have to deal with. She did a great job and is an asset to Chicken Express. She works at the one in Midland, Texas on Andrews Highway. Good job RozlynPlease be kind to restaurant workers. Be patient and understanding. They are all over worked. The manager was kind enough to reassure her that she was doing a great job. I told her to just breathe and take care of one customer at a time..that's all she can do. She really appreciated my kind words.

Every time I place an order with Akerman, something goes wrong. He never follows the instructions correctly, and he has been rude on every occasion.

My order arrived two hours late, and several items were missing. They did not include the two cherry pies and two apple pies, which cost me $52. I'm very frustrated and would like a refund.