Mcdonald's - Middletown

I just had a great experience at this restaurant. The staff was friendly despite being very busy. They even made sure I had a smooth ride through the traffic to... read more I just had a great experience at this restaurant. The staff was friendly despite being very busy. They even made sure I had a smooth ride through the traffic to get to the restaurant. Thank you for making me and my children feel welcome!

It's becoming a hit or miss with this McDonald's. And this visit was NOT a good one, if you don't want to work or hate your job your actions will portray that.... read more It's becoming a hit or miss with this McDonald's. And this visit was NOT a good one, if you don't want to work or hate your job your actions will portray that. And it did this day from the service to the food DISAPPOINTED.

Disappointed is an understatement. I purchased a steak egg bagel (no cheese) meal. Also a steak egg cheese biscuit meal. Sausage mc griddle A large frappe. That... read more Disappointed is an understatement. I purchased a steak egg bagel (no cheese) meal. Also a steak egg cheese biscuit meal. Sausage mc griddle A large frappe. That was maybe a medium amount in a large cup. Liquid and runny with a lot of whip cream.Something told me after pulling off check the two steak sandwiches since one was without cheese and one was on a biscuit. What do you know the no cheese had double cheese. The one on a biscuit was on a bagel. I return to the store and get my son out the car seat to avoid the line. Doors are locked. Had to return to the line. Second attempt of ordering the right food, I look before pulling off what do you know another mistake, both had sausage instead of the steak. At this point I’m apologizing for something that isn’t even my mistake but I know the nice window lady was aggravated just as much. I get home and settled , the one item I had faith in (sausage mc griddle) for my son I open it to find bacon egg cheese mc muffin ? at this point it’s no longer a simple mistake every last item had an issue. Was the opposite of my order. I’d be wrong to return and demand a refund. I’d be wrong to go up there and show any type of aggravation at the fact my order had to be fixed twice and still it was wrong! Half the staff has attitude issues and the other half simply don’t care and apparently can’t read.

Fast with hot food. Talent in this McDonald lets me tell you. Breakfast and shoe. The person who makes the eggs does everything with 1 hand. This employee was v... read more Fast with hot food. Talent in this McDonald lets me tell you. Breakfast and shoe. The person who makes the eggs does everything with 1 hand. This employee was very good at his/her job. I appreciate you all.

I absolutely love McDonald's! This particular location is the best out of the four near me. The Frappe machine is usually working and they always remember to in... read more I absolutely love McDonald's! This particular location is the best out of the four near me. The Frappe machine is usually working and they always remember to include my espresso shots. The food is consistently hot and the customer service is excellent. They are also quicker than the other McDonald's locations. Keep up the great work!