Reviews

Overall Total Score
3.5 out of 5
Very good | 71 reviews

What SomeReviewerGuy doesn't like about Costa Coffee:
The service at this restaurant was disappointing overall. Tables were not being cleaned by the staff and some were very dirty. Our order was incorrect, but the staff were polite about it. However, they also forgot a frappe. The frappe I did receive was watered down and lacking in cream. The prices were high, with a medium hot chocolate costing £4.15. Overall, it was a poor experience and I will make sure to avoid thi... View all feedback. What dtredhead likes about Costa Coffee:
We arrived hungry after an early breakfast and three and a half hours being driven in a coach. We had very tasty capuvcchino coffees and toasted sandwiches which filled the bill admirably and all for just over £13. A nice stop setting us up for a 5 hour journey ahead View all feedback.

Reviews from various websites

Tripadvisor
3.4 ★ from 37 reviews
Y9308XNkathleenr
19.11.2023 - 15:03

Small iced coffee all ice smidgen of milk coffee 3.25 outrageous more ice than anything else it was watery and no taste whatsoever

K2417BImaxh
19.11.2023 - 15:03

Thank you to the staff employee who helped my wife back to our car after she felt I’ll in the service station Do not know who you are but thank you, you are a c...

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dtredhead
19.11.2023 - 15:03

We arrived hungry after an early breakfast and three and a half hours being driven in a coach. We had very tasty capuvcchino coffees and toasted sandwiches whic...

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Joanna186422
19.11.2023 - 15:03

Over crowded, no control of numbers, very unsafe, poorly stocked for food. Toilets unsafe, no provision for Covid safety. One way system signage but not followe...

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NTF76
19.11.2023 - 15:03

There was almost no food, and the service was incredibly slow with servers who had miserable attitudes and expressions. We eventually received coffee, but we ex...

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The restaurant at this service station offers a range of experiences that leave patrons divided. While some guests enjoyed delicious coffee and toasted sandwiches at reasonable prices, others reported issues with cleanliness, order accuracy, and staff demeanor. Overcrowding and safety concerns marred visits, with inadequate COVID-19 precautions and poorly stocked food options. However, a few staff members shone, demonstrating commendable service amidst the chaos. Overall, the establishment seems to struggle with maintaining consistent standards, leading many to reconsider future visits. For a quick break, travelers may want to explore alternatives before stopping here.

Gastroranking-uk
3.5 ★ from 33 reviews

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