Wendy's - Miami

I don’t understand why the inside diner is closed at 5 PM. I’m doing Uber Eats and couldn't go inside to pick up my order. I went through the drive-thru, and an... read more I don’t understand why the inside diner is closed at 5 PM. I’m doing Uber Eats and couldn't go inside to pick up my order. I went through the drive-thru, and an employee told me to come inside, even though the diner was closed.

They really skimp on the food here. For instance, when I ordered the avocado salad, it looked nothing like the picture. They served me just one scoop of avocado... read more They really skimp on the food here. For instance, when I ordered the avocado salad, it looked nothing like the picture. They served me just one scoop of avocado and half the amount of bacon. I thought it might have just been a one-time issue, so I decided to give it another try, but they did the exact same thing two days in a row. I paid for a full salad, but I only got a half salad every time. So frustrating!

I ordered through the app, and when I arrived, I was informed that they were out of both frosties and fries. Instead, they offered me a soda as a substitute for... read more I ordered through the app, and when I arrived, I was informed that they were out of both frosties and fries. Instead, they offered me a soda as a substitute for the frosty and chili for the fries, but the chili was only half full. Overall, our visit was disappointing. However, the Hot Honey Chicken sandwiches were a bright spot; they were quite tasty.

I spotted a cockroach near the cashier machine! The store is not clean! read more I spotted a cockroach near the cashier machine! The store is not clean!

I've lived in the area for quite a while, but I stopped going to this restaurant because of consistently poor service. The wait times are extremely long, and th... read more I've lived in the area for quite a while, but I stopped going to this restaurant because of consistently poor service. The wait times are extremely long, and they often run out of the items I want. Additionally, my orders are frequently incomplete, missing several items. Unless you specifically ask for them, you won't receive napkins, ketchup, spoons, etc. The staff also lacks professionalism. I do not recommend this location.