Panera Bread - Miami
Panera Bread
Description
Panera Bread offers a variety of tasty menu options, celebrated for health-conscious choices like the grilled cheese and fresh soups. While many patrons appreciate the promptness of service, certain locations struggle with excessive coldness and cleanliness. However, consistent issues plague the dining experience, including cold food upon arrival, unresponsive staff, and disorganization. Personal encounters, particularly unprofessional behavior from employees, have also dampened some visits. Nonetheless, dedicated team members occasionally shine through, providing excellent customer service. Overall, while Panera Bread remains a popular choice for quick meals, enhancements in staff training and ambience are needed for a more enjoyable experience.
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I received a bowl that was nearly half full of croutons, despite my clear request for none. This has now happened three times in a row, which is why I'm writing this review. It feels like they purposely load the bowl with croutons to lessen the amount of salad served, even when I ask for them to be excluded. On top of that, they are quite stingy with the salad dressing; for a full bowl, they only provide a small container with about half a teaspoon of dressing. To make matters worse, I overheard the staff making negative comments about other customers, which made my experience quite unpleasant. This has left me hesitant to return, especially considering the potential comments they might make regarding my request for extra dressing.
Food and service was excellent. The lady made me a strawberry banana smoothie and it was glorious. The bowl is also good. I put 5 but in reality it is like a 4.5
Consistent quality and love people here. We frequently take family breakfast here on Saturday after gym. Constantly understaffed though.
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FAQ
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QR-Code for the menu
