Panera Bread - Miami
Panera Bread
Description
Frequent customers find this Panera a study in contrasts: when fresh, salads, soups, paninis and coffee are praised for flavor, value and dog-friendly touches, and free Wi‑Fi and kiosks make it good for quick bites or working. But service and cleanliness are inconsistent—slow drive‑thru waits, order errors, sparse bagel displays, and occasional hygiene and management lapses have been reported. Expect casual, comfortable seating and refills, but come prepared for variable staff performance and spotty upkeep.
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I had a great experience at the counter today thanks to Carla. She helped me find something delicious and affordable for my meal during work at Panera Bread. A big thank you to management for having such a wonderful employee like Carla. She is not only sweet and professional, but also bilingual!
My sister and I chose to have breakfast at Panera Bread before starting our day. Ordering our food through a computer was a breeze. After receiving our meals, we found a table to sit at, but it was somewhat dirty as it hadn’t been cleaned after the previous customers. We ordered a sausage, scrambled eggs, and cheese on an Asiago bagel, along with a cappuccino. The food was delicious, but the customer service left much to be desired. They definitely need to improve in that area.
My sister decided to dine at Panera Bread before we start our day. We ordered our food thru a computer and the transaction was very easy. Upon getting our food we sat ourselves in a table. It was kinda of dirty because someone didn't cleaned up after themselves. We ordered the sausage, scramble eggs and cheese on a Asiago bagel, and a cappuccino. The food was delicious but the customer service was lacking. Needs improvement in that area.
08 28 23 . Please stay away from this place . I had previously given this place a 4 out of 5 but my suspicious were correct because my family and I always had stomach problems right after we had their food. Their kitchen seems unsanitary and today through the drive though not only did they mess up on my order but spit on my food as a result of me asking the person taking my order to give me some time and not to rush me when there was no line . I discovered the incident when I got home and upset disappointed threw the food and failed to keep pictures . I spoke with the manager and he seemed disengaged before I left and was not give a receipt . This took place in the morning at about 900 . If this happens to you file a police report do not given back the food take pictures and contact the health and food administration of the county and state . There is no need to be nasty to your costumers if they are a bit slow to order specially when there is no line but to also go out of the way to contaminate the food is beyond evil specially when is a family order for your kids !
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