KFC - Miami
KFC
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I had a great experience at a Kentucky Fried Chicken in Miami for the first time. There's definitely something special about this place.
The food was amazing, just like always! The customer service was excellent, and the staff were really friendly.
I went there yesterday and Zenadia took our order, she was super helpfull, she guided us by letting us know of the special they had and how to save little more money on our order, she explained everything in detail, she was very courteous, her customer service is amazing!! I stopped coming here for a while due to bad service since they changed workers but now after my experience with Zenaida we will continue to come here. Thanks Zenaida for a good customer service!!!
The restaurant is your typical KFC, but the service leaves much to be desired. While the venue isn’t particularly busy, the employees frequently get caught up in conversations with one another. While I understand the importance of camaraderie, it often feels like their discussions take precedence over attending to customers. I would appreciate it if they could demonstrate a bit more professionalism in their customer interactions.
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