CAFFE at Luna Park - Miami

The service was terrible. Everyone was super rude, we felt that we were scolded by the waiters. We ordered one burger with cheese and the other one without. And the waiter told us to check which was which. The type of restaurant this is and with the prices it has the service should be even superior. Very disappointed

Food was great, but a lot of issues. There was a menu with wine pairing and in one case they didn't bring the wine... on other two person on the table had the food, but the other two had to wait...a lot of small issues.

Friends night out, it was fun to be with my girls but truly the waiter guy even though he look stressed and busy, he took to long to bring our drinks, otherwise he was professional and nice.

The hostess was unable to locate our reservation. All four appetizers and all four main entrees were served simultaneously.

Great ambiance, food was good, service was horrible! Staff does not want to work. They stand around hanging out instead of attending their guests. While our visit I witnessed 2 other parties get up and walk out of the caffe due to the poor service. I asked myself why the service was so bad and I figured it out when I received my check and saw that 18% tip was automatically included! It 's a shame as this restaurant and caffe is so beautiful inside.