Pizza Hut - Feedback

#12 - Pizza - Mesa, Chicken Wings, Catering

Reviews

Overall Total Score
3.5 out of 5
Very good | 589 reviews

Was User at Pizza Hut a mag?
The Detroit pan pizza was not as advertised. The sides had a tiny amount of brown. There was enough cheese but the pepperoni cups tasted odd, and not good. The over all taste was good except for the cups I had to remove them. View all feedback.

What User dislikes about Pizza Hut:
As part of a $70 pizza hut order, I ordered a pizza with bbq sauce, extra cheese, chicken, olives, pineapple and green peppers. The pizza had no sauce, no peppers, and regular cheese. I called the restaurant right back from my phone and kept getting a message that the store was closed. Then I called from my wife's phone and immediately got through, only to be told that I would only be entitled to a credit of $15, whi... View all feedback.

Reviews from various websites

Menu

Last update : 04.12.2022

3.4 ★ from 17 reviews

I love my pizza and they are really cool here,not to mention fast good customer service

On the 4th juli we have placed our order on 5:26 with a eta of 25-30 minutes. at 5:58 we received a text in which our order was given. around 6:23 we called the load around 480/926-4085 to ask about our order, but it took another 6 to actually reach some in the load (the other 5 times the call was answered, but immediately suspended.) at 6:28 we received this time a text from door dash, which says that our order was delivered by 6:35 clock. around 6:44 another text from dd, which says that the driver approaches our order. When we finally got into business, we talked to eleveny before our order arrived. we told him we don't want pizza and wings that were an hour old. he said that not to fear our order was due to the calculation of the time we set our order and the time it takes the driver to deliver it. the food was cold after entry. we called the load back and he refunded the order. our main complaint is that when we put our order with pizza we expect the order to be delivered by one of their branch employees, as it was done in the past. in our experience have delivered door dash and uber eats never warm eating, as they have at least 2-3 other places to make first. we have been ordering from their business for some time, but now other alternatives have to be taken into account. big disappointment in pizza hat!

As part of a $70 pizza hut order, I ordered a pizza with bbq sauce, extra cheese, chicken, olives, pineapple and green peppers. The pizza had no sauce, no peppers, and regular cheese. I called the restaurant right back from my phone and kept getting a message that the store was closed. Then I called from my wife's phone and immediately got through, only to be told that I would only be entitled to a credit of $15, which is less than the cost of the pizza. The manager working that night (6/11) was also very rude and unhelpful. Definitely won't be going back to pizza hut for our weekly pizza night with all of the other options available.

Fantastic deals great quality of food. Wonderful customer service clean inside. Recommend for anyone very pleased and will be returning

Perfect pizza and fast delivery! First time using this store and they exceeded our expectations. Long time Pizza Hut employee here and they did a great job!

Pizza Hut has become the subject of mixed reviews, with customers experiencing a range of satisfaction levels. While some patrons praised prompt delivery and hot pizza, others reported significant issues with cold food and incorrect orders. Instances of poor customer service marred the experience, particularly concerning unreachable staff and unhelpful responses. Although some recognized the restaurant’s potential for quality, the inconsistency in both order accuracy and temperature during delivery has led many to reconsider their loyalty. As alternative pizza options emerge, Pizza Hut faces increasing competition in an increasingly discerning market.

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