Chipotle Mexican Grill - Mesa

Third strike for me, I had hard uncooked rice twice before and today the most stale chips i've ever had in my life. Loved waiting 30 minutes in line to get home... read more Third strike for me, I had hard uncooked rice twice before and today the most stale chips i've ever had in my life. Loved waiting 30 minutes in line to get home and eat stale food. To top it off the soda machine is broken and they had no black beans too. Find a different location where management is present because it is not worth the money or the hassle.

First time ordering from this location and it will be my last. I ordered a Steak Bowl through GrubHub. Waited the appropriate time but when I received my order... read more First time ordering from this location and it will be my last. I ordered a Steak Bowl through GrubHub. Waited the appropriate time but when I received my order the bag felt very light. Not usual when you order a bowl or anything from Chipotle that isn't chips. I opened the lid to find only a scoop of meat in the cardboard bowl. No rice, lettuce, veggies anything that it comes with. Never have I ever received anything like this from any Chipotle. I spent $27 on a Izze soda and a scoop of steak! I feel so disrespected. I would like to speak to a manager but the automated system doesn't allow this.

I absolutely enjoy coming to this location any time I place an order through the app and set it for a time it's always ready early or on time I've never had to... read more I absolutely enjoy coming to this location any time I place an order through the app and set it for a time it's always ready early or on time I've never had to wait for my order to be ready. The staff is always friendly. Any time I have gone through the line to order my food they're always quick polite and just a joy to talk to.

I found aluminum foil in my kekshaha, which was very unpleasant. I ended up throwing out my burrito and cookies. I used to frequent this restaurant, but I have... read more I found aluminum foil in my kekshaha, which was very unpleasant. I ended up throwing out my burrito and cookies. I used to frequent this restaurant, but I have stopped going since that incident two months ago. Unfortunately, I will no longer be able to eat their food. 1/5.

Some sort of manager guy in jeans with multi tool on his pants/belt is unforgettably rude. read more Some sort of manager guy in jeans with multi tool on his pants/belt is unforgettably rude.