Chili's Grill - Feedback

Mexican, Western, Casual

Reviews

Overall Total Score
3.6 out of 5
Very good | 6291 reviews

Reviews from various websites

Menu

Last update : 03.12.2022

3.0 ★ from 10 reviews
thoai-hong
Thoại 03.12.2022 - 17:10

Nice waiter.Great food.Love the chips and salsa!!!!A little slow service but zero problems.

gay75
Gay 03.12.2022 - 17:10

We really wanted to have a more positive experience than the last three, server started strong, then in no server faded. sizzling fajitas not sizzle, had to ask for sweet substance, refilling tee more than once. Last time we were there, a manager said they knew about the problems and we were working to solve. that was over a month ago and it was better still worse, lowest peak in a long time at 20% we get it time are challenging, but also the table behind us asked to talk to a manager.

larson-citlalli
Citlalli 03.12.2022 - 17:10

Nice waiter.Great food.Love the chips and salsa!!!!A little slow service but zero problems.

zsauer-bush6
Laurianne 03.12.2022 - 17:10

Truly probably the worst service i've ever had. i order two drinks and then appetizers and the servers literally never came back. didn't even asked if my food was cooked all the way through, it wasn't. go somewhere else and Tiffani Sharp maybe check these reviews

thoai-hong
Thoại 03.12.2022 - 17:10

The service is always friendly! Every time we visit, we're promptly seated, whether inside or at a table outside. I do wish the menu would change more often, but overall, I'm very happy with the restaurant.

The restaurant had a mixed bag of reviews. One customer praised the excellent service, particularly from server Marcellus, while another warned of the worst service ever. A third visitor expressed disappointment in their repeated visits, noting issues with the food and service. However, a reviewer enjoyed celebrating a birthday at the restaurant, recommending the delicious ribs. Another visitor appreciated the friendly service and quick dining experience. Lastly, a guest highlighted the restaurant's nice environment, perfect for drinks and watching a game. Overall, the restaurant seemed to have some ups and downs in terms of service and food quality.

Google

Last update : 24.02.2024

3.9 ★ from 1448 reviews
lauren-lowe
lauren 24.02.2024 - 12:55

I had 5 kiddos with me during this visit. 3 are mine and 2 are my friend's kids. Their fathers are currently deployed. I wanted to be able to get them out of the house and our experience was so smooth! Our server Marcellus was very patient, kind, and attentive. It can be challenging taking on so many kid orders at once and he did a phenomenal job! We will definitely be back, mainly due to the great hospitality we received from our server. He said he was new, but I wouldve never known. What great customer service! Thank you again!

star-watson-fox2
Star 24.02.2024 - 12:55

Did not even go in. I'm sure people were having a good time. Thanks for the birthday cake with ice cream. Food as usually excellent including Grace, who brought out my food. THANKS

carlito-junior-1
Carlito 24.02.2024 - 12:55

Great establishment. Clean and happy environment. Great service. I've never been disappointed here. Our food has always been great

douglas-standage
Douglas 24.02.2024 - 12:55

They offer great lunch specials for around $10, and you get free chips and salsa when you use the app. The food is decent; we particularly enjoy the enchilada soup.

jeremy-daniels-2
Jeremy 24.02.2024 - 12:55

Both the service and food were outstanding! Just like always!

Sirved

Last update : 05.04.2024

3.3 ★ from 272 reviews
richard-nute
Richard 05.04.2024 - 10:42

Went in for drinks, has a nice environment. Not to loud so you can talk with the people who come with you, and you can watch the game on one of their many displays.

julianna-h-4
Julianna 05.04.2024 - 10:42

If you?re vegetarian or vegan just don?t go to Chili?s. I will never be back. This is the second time a Chili?s has placed meat in my food, even after requesting multiple times for there to be no meat. This time, I ordered the cajun pasta to go, our waiterforgot about it, brought it out, no visible chicken. I go to reheat it the next day, with little bits of chicken they forgot topick out I guess. All the waiter had to do was say ?sorry we put chicken in it but we will remake it with no meat?, I would nothave gotten upset. To a vegan/vegetarian, you can NOT just pick meat out, it will make us very ill! I did not see the littlebits of chicken until it was too late and my partner and I became very sick.

ted-stacy
Ted 05.04.2024 - 10:42

We were hoping for an improved experience compared to our last three visits to this restaurant. Our server initially provided good service but then seemed to vanish for a while. The sizzling fajitas did not live up to their name, we had to ask for sweetener, and we requested tea refills several times. During our previous visit, a manager informed us that they were aware of the issues and were working on fixing them. However, over a month later, we found that things had not improved—if anything, they seemed to have gotten worse. We ended up leaving a lower tip than we usually would, just 20%. We understand that times are tough, but even the table behind us had to request to speak with a manager.

candice-smith-office
Candice 05.04.2024 - 10:42

The service at this restaurant is consistently friendly! Whether we dine indoors or opt for curbside service, our meals are always served promptly. It would be great if the menu were updated from time to time, but overall, we are quite satisfied with this restaurant.

diamond
Diamond 05.04.2024 - 10:42

This restaurant is an ideal place to celebrate your birthday! It has a wonderful atmosphere and a friendly staff. I strongly recommend trying the delicious ribs; they are packed with flavor and very reasonably priced.

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