Reviews
What 11raval likes about Frankie Benny's New York Italian Restaurant Bar:
Me my friend came to Wales for a weekend of hiking. We spent ages trying to find a place to eat, after being turned away due to a long wait time, we are so glad we returned here and was able to eat in.... View all feedback. What Joel Edwards doesn't like about Frankie Benny's New York Italian Restaurant Bar:
We called here while traveling to Cardiff, I ordered spicy meat balls which had no spice. I also ordered breakfast tea which was luke warm and didn't help the tea bag give it's flavour. The venue music was that load I could hardly hear what my partner was saying!! The food came in a timely fashion. Thought it was very expensive and sides were very small for their price View all feedback.
Reviews from various websites
The food is great but the service time is poor takes 30 minutes for someone to take our order and total an hour for the food to even arrive to us.
Party of 5 for our friends son 15th birthday, got there for 4.30pm as planned, sat in the seat in the photo opposite (just as full as well), ordered drinks and...
read moreDo not go here! Recommend either the nantgarw or Cardiff branch. Firstly, after booking we had to wait 15 minutes for anyone to seat us whilst staff were stood...
read moreThe food was delicious, cauliflower bites were amazing the steak was cooked to perfection by chief Sam and chicken burger was delicious and the milk shake was d...
read moreGreat food and service Not busy but our server looked after us well The food was hot and was tasty Arrived quickly was offered desserts but declined as the port...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreMultiple recent reviews for a restaurant indicate a decline in overall quality. Long wait times, subpar food, and lazy or uninterested staff have led to disappointing experiences for diners. Some customers have been loyal patrons in the past but are now hesitant to return due to poor service. Complaints about overcooked bacon, slow service, and lack of attention to detail have been voiced. However, a few positive notes about delicious food, friendly servers, and pleasant experiences show that there is potential for improvement in certain aspects of the restaurant.
Before Covid, my go-to spot for breakfast was Frankie and Bennies. They offered top quality food at a great value. I loved their bottomless coffees, fresh and w...
read moreAbsolutely delicious meals x 4. Clear plates with no complaints. Will be back no doubt. Best rack of ribs I’ve had in a long time.
We called here while traveling to Cardiff, I ordered spicy meat balls which had no spice. I also ordered breakfast tea which was luke warm and didn't help the t...
read moreAbsolutely disgusting service. Waited 20 minutes for drinks, ordered food at the same time, some food came but 2 others didn't which meant the 3 people had more...
read moreFor a chain restaurant it’s pretty expensive for what it is but that’s a company issue not a restaurant issue. I have food allergies and they’re very accommodat...
read more{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read more