Kfc - Meridianville

Worst experience ever. This is a taco bell/kfc we wanted taco bell but that side was closed due to help issues. so we ordered two 12 piece family meals with biscuits, mashed potatoes, and mac n cheese for each with an extra side of mac n cheese, and a coleslaw. what we got was two 8 piece meals with 1 thigh and 7 wings in each. smashed rolls, 1 coleslaw, and 5 mashed potatoes. unfortunately did not notice it until we got home since we went through the drive through. called kfc spoke with the manager and told her what happened and that are whole order was wrong she apologized and said they ran out of most of everything and was very shorthanded. when i asked her if she would fix are meal she said you got chicken you got sides you got your meal. I was shocked at her answer and asked for her the corporate she said i don't know it and I was being rude and hung up. I got in my car to go back up there to return the food and get my money back but the store was closed due to a holiday. I am sorry they were having a bad day but that is no way to treat any customer. If you are out of product don't fill the orders with what ever you want to put in them. we understand if you run out of products. at least let us know so we can go somewhere else you is willing to give us what we ordered. The only positive thing was I was charged for two eight piece meals not the 12 piece meals. If this how you treat a customer i wont be back.

The food was good. There was no lines and no long wait time at the time of day that I went. I was able to get my order placed without any issues.

Location is a taco bell and KFC. I've never had bad service there.

This location serves both Taco Bell and KFC. I bought a Quesolupa for myself. A nozzle off of a sauce gun was in my food. I cracked a tooth on it. I bought a soft taco for my daughter. There was a piece of something hard but unrecognizable in her food as well. Those were the biggest issues. My wife ordered fries from KFC. They were so salty she couldn't eat them. Lastly, I ordered a Pepsi. They gave me diet. No big deal on the Pepsi. This used to be an awesome location. Not anymore.

I consistently receive thighs instead of breasts when I place my order. When I tried to call and ask about this, they didn't respond and hung up on me. After that, they didn't answer the phone again.