Reviews

Overall Total Score
3.9 out of 5
Very good | 2463 reviews

What User likes about Jack's:
My friend and I had a quick dinner at this restaurant and were very impressed by the hospitality. The manager, B.B, was incredibly sweet and our cashier, Tra, made us feel very welcome. It had been a couple of years since we last ate here, but we won't wait that long to visit again. I would definitely recommend Jack's to anyone who wants to be treated like a valued customer and not just another person walking through... View all feedback. What User doesn't like about Jack's:
Waiting in the drive-thru line for half an hour for breakfast has become the new normal. The line is not long, but the service seems to be slow. This has been going on for months. Today, as I sat at the drive-thru window, I watched a worker at the end of the counter cleaning tablets, and I was disappointed to receive a sandwich with a small amount of egg and cheese. It's also worth noting that the prices have gone up... View all feedback.

Reviews from various websites

Menu
3.2 ★ from 22 reviews

That was the first time I had eaten at jack. the burger I had was extraordinary, coleslaw was in order. they serve, who do not interest me. would have liked to...

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I'm a local door dasher and after several bad experiences here, I refuse to take orders for this place. They will give you the wrong order, then get an attitude...

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Jack's Hamburgers are my favorite. I grew up eating them in Birmingham (way before we had a local McD's) and they are still the best. Alabama-owned and I suppor...

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Food was pretty good but I wouldn't give 5 stars for the service/friendliness based on this particular visit. We got through it I did finally receive my orders...

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First off jus dont go here if you want your food to be right at all dont come here. Asked for an extra sauce and manager caught an attitude and said she gave us...

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Google
2.0 ★ from 20 reviews
Cutisha
24.11.2023 - 05:17

The staff member who took my order has a complete lack of understanding of customer service. She has red hair. It is suggested that she undergo training to impr...

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Travis
24.11.2023 - 05:17

The food was delicious, but the service was lacking. I was one of only two people in the restaurant and it took 30 minutes to receive my food. Food: 4 Service:...

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Abby
24.11.2023 - 05:17

I would like to thank Jack's for the fantastic fresh and hot breakfast. The service staff was excellent, very sweet and professional. Dining in for breakfast wa...

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Cece
24.11.2023 - 05:17

Just literally left there. Ordered 3 chicken finger meals and a burger meal. I politely asked was there sauce in the bag and the nice lady at the window wasn’t...

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Tammy
24.11.2023 - 05:17

The food was over cooked and had no flavor. Service: Take out Meal type: Dinner Price per person: $1–10 Food: 2 Service: 2

Restaurantji
3.5 ★ from 204 reviews
Brian
23.05.2024 - 03:46

As of recently I’ve given Jacks a second chance and I’m glad to say that the experience has been great! The food, service, and speed have been amazing on severa...

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Jonathan
23.05.2024 - 03:46

I had to wait for 45 minutes for an order that they messed up, while I watch people coming behind me order their food get their food eat their food and leave. T...

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Kayla
23.05.2024 - 03:46

Super long drive through waits for inaccurate orders, items left out of order, old-grease taste. Not based off the first, nor second, visit. Consistently 1 star...

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Bigblue
23.05.2024 - 03:46

I've never heard of this place. I'm not from this state so it's a pretty unbiased review here.The burgers were thin and pretty flavorful. The bun was soft. It r...

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Nicholas
23.05.2024 - 03:46

This is actually a fast-food place , unlike some fast-food advertising places that wait time is similar to sit-down restaurants. Good job, Jack's

Restaurantguru
4.0 ★ from 933 reviews
Int Restaurants
4.5 ★ from 869 reviews
Sirved
3.9 ★ from 14 reviews
Gastroranking-us
2.9 ★ from 443 reviews

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