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Contribute Feedback What User likes about Jack's:
My friend and I had a quick dinner at this restaurant and were very impressed by the hospitality. The manager, B.B, was incredibly sweet and our cashier, Tra, made us feel very welcome. It had been a couple of years since we last ate here, but we won't wait that long to visit again. I would definitely recommend Jack's to anyone who wants to be treated like a valued customer and not just another person walking through... View all feedback.
What User doesn't like about Jack's:
Waiting in the drive-thru line for half an hour for breakfast has become the new normal. The line is not long, but the service seems to be slow. This has been going on for months. Today, as I sat at the drive-thru window, I watched a worker at the end of the counter cleaning tablets, and I was disappointed to receive a sandwich with a small amount of egg and cheese. It's also worth noting that the prices have gone up... View all feedback.
That was the first time I had eaten at jack. the burger I had was extraordinary, coleslaw was in order. they serve, who do not interest me. would have liked to try the fried huh, as it looked pretty pretty. the only part was the burger himself was not big enough. I could have eaten. all were polite and attentive.
I'm a local door dasher and after several bad experiences here, I refuse to take orders for this place. They will give you the wrong order, then get an attitude when you let them know it's wrong. Or if you tell them there's drinks missing, the tattooed, white female manager with purplish-red hair will roll her eyes and get smart with you. I'm a patient person and I understand fast food places are hectic, but I don't deserve to be treated that way. I'm working just like you are. I've also heard the tall, black, female manager yelling that people just want free food when someone comes in to tell them their order is missing something.As a customer, I quit eating here a while ago. Food is really mediocre. The chicken is usually hard and burnt and the sides have no taste. Go to Popeye's or the Jacks on Winchester instead.
Jack's Hamburgers are my favorite. I grew up eating them in Birmingham (way before we had a local McD's) and they are still the best. Alabama-owned and I support any local or Alabama-owned business over all others. Best value as well.
Food was pretty good but I wouldn't give 5 stars for the service/friendliness based on this particular visit. We got through it I did finally receive my orders accurately, but not until after being made to feel like I was a burden in the lives of the employees. Wow. Hope y'all have a better day.
First off jus dont go here if you want your food to be right at all dont come here. Asked for an extra sauce and manager caught an attitude and said she gave us enough. Chicken sometimes taste weird and fries are always cold and soggy plus when theyre somewhat okay they arent seasoned
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