Dunkin' - Mentor
Dunkin'
Description
**Dunkin' Dilemma: A Mixed Bag of Experiences**
Recent feedback on a local Dunkin' location reveals a concerning trend in service and food quality. Numerous patrons have reported issues ranging from poorly prepared drinks and stale food to unsatisfactory customer service, often resulting in a frustrating experience. While some customers have enjoyed friendly staff and efficient service, inconsistencies such as incorrect orders and rudeness have left others disenchanted. Despite the occasional positive encounter, many are reconsidering their loyalty and opting for nearby alternatives. It seems that while some aspects shine, others are in urgent need of improvement to truly reflect the Dunkin' promise.
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Feedback
Great food and service. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
I had an outstanding experience today! I ordered a latte, but it arrived cold when I actually wanted it hot. A staff member, whose name I didn’t catch, kindly remade it for me. Thank you so much—I truly appreciate it! This is just one more reason to love this location. Food: 5 Service: 5
This Dunkin is privately owned, and each time I visit, my drink is prepared incorrectly. The avocado toast comes to me cold. They also charge an extra dollar for every add-on. I wouldn't recommend wasting your time here. Food: 1, Service: 1, Atmosphere: 1.
Caramel Macchiato is excellent every time I come here! Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Caramel Iced Macchiato, Maple Sugar Bacon Breakfast Sandwich
Ever since I moved to willoughby 2 years ago, this Dunkin has been my go to! They have a kind staff, and my coffee/food is always made with care : Usually I go to the drive though before work, and I’ve noticed they’re always quick with everyone’s orders. Their overall service has improved over the years! Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5
Menu
Espresso
Brown Sugar Oat Iced LatteNotes of brown sugar; toasted oats; & baked cookie are swirled + creamy oatmilk & rich espresso for a warming; delicious iced latte.
Breakfast Faves
Toasted White Chocolate Iced CoffeeYour favorite Iced Coffee + creamy white chocolate flavor for a festive brew.
Holiday Blend Packaged CoffeeCelebrate the holiday by making your favorite Dunkin Holiday Blend coffee right from your kitchen.
Holiday Delights
Peppermint Mocha Signature LatteRich espresso & milk paired + peppermint & mocha flavors. Topped + whipped cream; mocha drizzle; & a dusting of hot chocolate powder for a festive; decked‐out latte!
Peppermint Mocha Iced Signature LatteRich espresso & milk paired + peppermint & mocha flavors. Topped + whipped cream; mocha drizzle; & a dusting of hot chocolate powder for a festive; decked‐out latte!
Toasted White Chocolate Signature Latte
Menu PDF
FAQ
More information
QR-Code for the menu
