Waitrose - Mendip

Called in recently about 2pm for a quick light lunch. Service was quick. The offer for soup, a hot roll and a drink was excellent. The Chicken broth was hot and... read more Called in recently about 2pm for a quick light lunch. Service was quick. The offer for soup, a hot roll and a drink was excellent. The Chicken broth was hot and very tasty. Being a Waitrose card customer, we were entitled to 20% off the cake of the day which was fresh and delicious.

If you're in a hurry, this restaurant is not the place to go. I saw a sign for "first hour free" and thought I could quickly grab something to eat. Unfortunatel... read more If you're in a hurry, this restaurant is not the place to go. I saw a sign for "first hour free" and thought I could quickly grab something to eat. Unfortunately, the self-serve system was slow and I needed assistance multiple times, adding 15 minutes to my visit. By the time I returned to my car, it had been just under an hour and I was charged for parking. It was my mistake for not getting a ticket, since I was unfamiliar with the system. Overall, I won't be returning to this restaurant.

I thought, according to the national press, that Waitrose had asked their customers to carry on wearing masks when shopping. This I was more than happy to do, w... read more I thought, according to the national press, that Waitrose had asked their customers to carry on wearing masks when shopping. This I was more than happy to do, whilst shopping in the Wells branch today this advice doesn't seem to have reached their staff. Two members of their staff, one who spoke to me and the other assisting on the self checkout weren't wearing masks. With such close customer contact I would have thought for their own safety they would have worn masks. I would have said that quite a large proportion of their customer base are over 65 so are more vulnerable to Covid and mask wearing for the staff should be more than encouraged.

As someone who does not like shopping anywhere , I must admit that shopping at the new-ish Waitrose in Wells comes as close to a positively enjoyable supermarke... read more As someone who does not like shopping anywhere , I must admit that shopping at the new-ish Waitrose in Wells comes as close to a positively enjoyable supermarket experience as one is likely to find. Without exception, all the staff we have encountered have been cheerful and eager to help. Waitrose also encourage you to go there with the offers on coffee and newspapers , so it is a cost effective alternative to the other competitors in the area. It is, however, a little small for a supermarket so occasionally does not have the more esoteric products that I am sent out to buy, but usually the shopping mission is completed satisfactorily !

At first I thought waitrose had stolen the former carpark, but they built a 2-storey one over the shop so no spaces were lost. Very busy on sayurday, but effici... read more At first I thought waitrose had stolen the former carpark, but they built a 2-storey one over the shop so no spaces were lost. Very busy on sayurday, but efficient polite service as always and reasonable selection for a not very large store.. Long term parking on 2nd floor with rebate at till. Take stub off your parking display ticket to the check out to get rebate