Waitrose - Mendip

There's generally some sort of deal for card holders, eg £1 for a muffin, but on the last two occasions the coffee order was wrongly prepared. The regular size... read more There's generally some sort of deal for card holders, eg £1 for a muffin, but on the last two occasions the coffee order was wrongly prepared. The regular size coffee then gets poured away (wasted) while the correctly ordered quantity is provided. Sloppy counter service.

Oven not working due to short staffing, so no hot food. Very few wheat free options. Just a few cakes to choose at 4.30pm. You could not buy a proper meal. The... read more Oven not working due to short staffing, so no hot food. Very few wheat free options. Just a few cakes to choose at 4.30pm. You could not buy a proper meal. The staff were polite though.

I was here on holiday with my family for the Christmas period and upon arrival at our holiday home we found there was no highchair! We went everywhere looking t... read more I was here on holiday with my family for the Christmas period and upon arrival at our holiday home we found there was no highchair! We went everywhere looking to buy one to use for the rest of our stay,but with no luck I popped into Waitrose and explained to the lovely guy at the welcome desk my situation . He was so lovely and went above and beyond to try and help me . There was no highchairs to buy in store so he kindly got one from the cafe and said I could borrow it for the rest of my stay and return it on our way home . So I just wanted to say thank you so much Cam such a lovely thing to do for us . Hope you had a great Xmas . Thanks again x

As someone who does not like shopping anywhere , I must admit that shopping at the new-ish Waitrose in Wells comes as close to a positively enjoyable supermarke... read more As someone who does not like shopping anywhere , I must admit that shopping at the new-ish Waitrose in Wells comes as close to a positively enjoyable supermarket experience as one is likely to find. Without exception, all the staff we have encountered have been cheerful and eager to help. Waitrose also encourage you to go there with the offers on coffee and newspapers , so it is a cost effective alternative to the other competitors in the area. It is, however, a little small for a supermarket so occasionally does not have the more esoteric products that I am sent out to buy, but usually the shopping mission is completed satisfactorily !

At first I thought waitrose had stolen the former carpark, but they built a 2-storey one over the shop so no spaces were lost. Very busy on sayurday, but effici... read more At first I thought waitrose had stolen the former carpark, but they built a 2-storey one over the shop so no spaces were lost. Very busy on sayurday, but efficient polite service as always and reasonable selection for a not very large store.. Long term parking on 2nd floor with rebate at till. Take stub off your parking display ticket to the check out to get rebate