Papa Johns Pizza - Memphis

Do not order from this location!! Horrible customer service and will not make food correctly. They will refuse to remake order over when they make sloppy unsanitary errors. Do not ask for extra on anything because they will purposely put too much to try to be funny. The manager Victoria is lazy, rude, and unprofessional. Don’t waste your time or money!! Trust me!

Two strikes your out. Ordered with the app. Picked up on time. Pizza was cold. It appeared like I ordered light toppings extra sauce. It did not taste like pizza. To say the least my kids did not want it.Parking: Parking is in a store plaza.

I ordered online for pickup. I walked into the restaurant and a Caucasian “male” employee walked up to the register with an attitude. I held up my phone so he/she/them could see my order number. He/she/them smirked at me and gruffly said, “it would be nice to have a name with that!” I refused to respond to the unprofessional attitude. I have a last name that is spelled in a variety of ways, so I immediately began to spell my last name so he/she/them wouldn’t have a problem finding my order. He/she/them rolled their eyes at me and said, “I can spell!” There was another customer and two young girls behind me, and because I wanted to be respectful for the children’s sake I kept my composure! However, the other customer and I both let them know that they were rude. I asked for the manager and they said they were the manager. At this point, I said to he/she/them, if you’re this rude as a manager I’d hate to have to deal with your employees. I told he/she/them that today was their day to receive mercy and I walked away! I will not order from Papa John’s on Winchester ever again!

HORRIBLE CUSTOMER EXPERIENCE!There are so many problems with this I'm not sure I can list them all!1.ordered food using app.2. waited for over an hour.3.order was placed on doorstep (NOT Delivery driver-DOORDASH)4. was charged $5 delivery charge (if I had ordered thru doordash $3).4. Food was ice cold, and half of order was missing.5. Doordash driver had no ide what order even was (and had to flag her down to even get her to speak to me).6. Called store and they just wanted to refund money (3-5 days).I haven't ordered from Papa John's in a while....NOW I REMEMBER WHY!(Let me go find something to feed family now...since it WON"T be the pizza we were waiting on!)I WOULD GIVE ZERO STARS IF GOOGLE WOULD LET ME!!!!

We underestimated the pizza bc of its small size. Me and my sister were taken back by HOW DELICIOUS IT WAS. And the employee was so nice! We were in a hurry so he offered to save our order for us. Loved it there.