Kfc - Memphis

Chicken, Fast Food, Chicken Wings

Kfc

Kfc
2.1 / 5 (60 reviews)

Description

At this restaurant, a combination of frustrating service and inconsistent food quality has left many diners disappointed. Long drive-thru waits, often exceeding 15 minutes, result in closed counters despite posted hours. Customers report lackluster communication and rudeness from management when questions arise. While some diners have enjoyed fresh, hot meals, others have encountered undercooked or incorrect orders, raising concerns about food safety and overall dining experience. As patrons navigate these challenges, the need for improved staff training and better operational transparency becomes increasingly apparent. Despite the potential for enjoyable meals, the service issues overshadow the positives.

Last update: 17.01.2026 from: Julie

Feedback

★ 2.1 / 5 from 60 reviews
joyce-tutor
21.04.2024

I will never visit this KFC again. I ordered takeout and my Pepsi was flat, so I left it behind. The two smash potato bowls I got were terrible and I threw them away. My daughter-in-law's fries tasted like they were cooked with chemicals. Overall, this KFC is dirty and unappetizing.

juan-goodman-jr-cher
21.04.2024

Since the departure of the fair-skinned girl with tattoos, I have noticed that the restaurant operates more efficiently and I receive my chicken promptly.

carla-l-teacher3
21.04.2024

It's unclear why there is so much pressure on the staff to meet the wait time requirement, as manipulating the timer only leads to poor customer service. Perhaps it would be more beneficial for both the staff and customers if everyone was more transparent and worked together to find a solution. My daughter also had a negative experience here, being asked to park and wait for her order, resulting in a nearly 40-minute wait for a 2-piece combo. Despite these issues, the food was fresh and hot, so at least something went right in the end.

julie-l-ivy3050
21.04.2024

My chicken was RAWWWWW and COLD.I can't even begin to understand how they would even serve me a piece of chicken that was literally PINK and **** and SOGGY on the inside. this place needs a health inspection ASAP

the-insurance-lady-1
21.04.2024

THIS PLACE WAS FILTHY AND AT 10:30 AM.... This location should be shut down asap for a deep cleaning.... The sad thing is that people were actually getting food for takeout..

Menu

FAQ

As a customer, you can use the WiFi of the place at no extra cost.

The restaurant also takes various credit cards.

More information

Suggested nearby restaurants.