Captain D's - Memphis

I ordered the Giant Fish sandwich combo, and it was fantastic! The sandwich was hot and fresh, and not greasy at all. The fries were perfectly hot and seasoned... read more I ordered the Giant Fish sandwich combo, and it was fantastic! The sandwich was hot and fresh, and not greasy at all. The fries were perfectly hot and seasoned just the way I like them. The woman at the window was also very friendly. Overall, I would rate the food 5 out of 5!

There clearly needs to be better training for the staff. I enjoy Captain D's, but this location really needs improvement. They struggle to serve even a small nu... read more There clearly needs to be better training for the staff. I enjoy Captain D's, but this location really needs improvement. They struggle to serve even a small number of customers in a timely manner. Additionally, the restrooms were in terrible condition. I believe the corporate team needs to step in and address these issues before the situation worsens. It might be helpful to hire secret shoppers to evaluate the experience at all Captain D's locations. The customers in Whitehaven deserve better food and excellent customer service.

I had a great experience with the service, and my mom really enjoyed her meal. Thank you once again! Food: 5/5 read more I had a great experience with the service, and my mom really enjoyed her meal. Thank you once again! Food: 5/5

I usually don't make reviews.The employees have the worst customer service. Why don't they say? Welcome to Captain D's. May I take your order? They made my orde... read more I usually don't make reviews.The employees have the worst customer service. Why don't they say? Welcome to Captain D's. May I take your order? They made my order incorrectly. The lady acted like it was my fault. Most of the women who work there havevery bad attitudes including the manager. Someone needs to properly train these people. I like Captain D's but this one needshelp. They can not serve a small amount of customers in a timely manner.. The restrooms are nasty. The managers from theCorporate office need to save this restaurant before it gets worst. You should hire some shoppers to grade their experience atall of the Captain D's. Whitehaven customers deserve better food and superior customer service.

Today is 8/11/22 went through drive-thru between 1:00 and 2:45 pm. The food was excellent. We ordered 2 Deluxe seafood platters. Baked potato soft well cooked,... read more Today is 8/11/22 went through drive-thru between 1:00 and 2:45 pm. The food was excellent. We ordered 2 Deluxe seafood platters. Baked potato soft well cooked, fish crisp outside cooked well inside, slaw cold and crunchy, hush puppies delicious. Manager working window with 1 other employee. They were SHORT STAFFED; GOOD SERVICE WITH TASTY FOOD. DIDN'T MISS ANYTHING INTHE ORDER. CUDOS. GET THEM SOME HELP SO I CAN KEEP COMING TO CAPTAIN D'S. THANK YOU TO THE STAFF ON DUTY TODAY. EXCELLENT!!!!!!