Paradisescape - Melbourne
Paradisescape
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The restaurant was always peaceful whenever I visited, but the food was excellent - fast service, beautifully presented, and healthy.
Beautiful location with super friendly and accommodating staff. the food proportions were great and delicious! can not wait to go back! try the vegan duck nudel bowl
Food is decent, however the venue is incredibly disorganised and staff seem untrained. After 30 minutes of waiting I had to ask for my drinks before they were given to me.. I ordered RTDs! Also had to ask for water as wasn't offered any. Very disappointing. The phone number on google also doesn't work. Vegetarian options: Restaurant is vegan Service: Dine in Meal type: Dinner Price per person: $40–60 Food: 4 Service: 1 Atmosphere: 2
It’s disappointing to write a negative review when we had such high hopes. Firstly I will say the 2 dishes we did actually eat were incredibly tasty especially the bao buns. However, the service, communication and wait times were seriously below par. It was a Friday night and there was 1 front of house and 1 chef working. We ordered 2 starters and 2 mains. Our starters took way over an hour to come out which was frustrating. We politely asked multiple times how long the food would be and each time we were told it was on its way it wasn’t. We waited a further half an hour after our starters were cleared and there were still no mains. We asked a final time and were told 5 minutes. After 5 minutes still no food so we paid for what we had eaten and left. Not a great experience, certainly lots to improve on. Food: 5 Service: 2 Atmosphere: 2
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