Reviews
What User likes about Starbucks:
helpful staff, beautiful drinks, beautiful atmosphere and fantastic customer service also worth mentioning is the outdoor heating that is perfect when they smoke! most places have these types of facilities (especially becky kelly) View all feedback. What SadieM548 doesn't like about Starbucks:
I visit Strood Starbucks everyday, yesterday my experience was very shocking. I was at the till and I was making my order and I asked for ‘Oat milk and the gentleman (Aiden) said they don’t have any. So I said you “seem to be running out of Oat milk alot recently maybe they need to order more’. (Aiden) then told me to F k off and went and got his stuff and walked out of work. I was in shock and very angry that I have... View all feedback.
Reviews from various websites
I visit Strood Starbucks everyday, yesterday my experience was very shocking. I was at the till and I was making my order and I asked for ‘Oat milk and the gent...
read moreReally kind and efficient staff. Very impressed and pleased! Arrived with my daughter having promised her an end of term Starbucks treat and staff were lovely....
read moreAs a local customer, I regret to express my disappointment regarding the coffee shop's operations. While the quality of their coffee is consistently excellent,...
read moreTraditional Sausage Sandwich in its photos, its shown with 4 sausages, for around the past 18 months its had 3 and as of last week we now get 2 sliced in half w...
read moreVisited today and was disgusted with how dirty this branch is. The material sofas and chairs are filthy and stained all over so we went to the back where there...
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read moreNestled in the heart of Strood, this Starbucks offers a mixed bag of experiences. While some customers rave about the friendly staff, prompt service, and inviting atmosphere, others report alarming incidents of rudeness and lack of professionalism from certain team members. Complaints range from unfulfilled drink orders to unwelcoming attitudes, leaving some patrons disheartened and eager to take their business elsewhere. However, many continue to cherish the café's clean environment and delightful coffee. With the potential for improvement in customer service, this location remains a popular stop for shoppers looking for a cozy place to unwind.
Its a shame people can't be polite as the staff. Today witnessed customer ranting at staff who were dealing with customers at the time. They were busy and I tho...
read moreThe staff at this restaurant are incredibly rude. One of the girls completely ignored my presence and had a very unpleasant demeanor. The coffee was terrible an...
read moreI was shocked to see not one but two dogs in store with a water bowl on the table so due to mums allergies couldn't even sit inside.Also during current covid si...
read moreVisited today for the second time and was struck by how dirty this store is. The counter,tables and floor were sticky and had food on them. The chairs were badl...
read moreI went here with some friends just after the opening in september 2017 and it was a pleasant experience, friendly staff and good coffee, I would recommend this...
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read moreHelpful staff, beautiful drinks, beautiful atmosphere and fantastic customer service also worth mentioning is the outdoor heating that is perfect when they smok...
read moreThis location is so clean and tidy it is a pleasure to visit when outside in front of location. the personal was friendly, but professional, they got my special...
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