Reviews

Overall Total Score
4.1 out of 5
Impressive | 1408 reviews

What carlcC6105XR likes about Costa Coffee:
I'm not sure why there are negative reviews, but I wanted to show some support for this place. I visit here at least 4 or 5 times a week. The coffee is great and the staff, despite the difficult times, are always positive and happy. View all feedback. What Dontgothere0 doesn't like about Costa Coffee:
I ordered a regular latte with full fat milk (blue) at this restaurant. Despite repeating my request for blue milk three times, the female server still poured green milk into the jug labeled blue and made my latte with it. I was confused as to why she didn't understand my preference for full fat milk over skinny milk. I hope they hire someone who can better understand the difference in milk types in the future. View all feedback.

Reviews from various websites

Tripadvisor
3.5 ★ from 15 reviews
lazygamer
24.11.2023 - 20:10

Today, I decided to visit the new Costa in Gillingham to see if the service had improved with the new shop. I ordered a flat white and a cheese and tomato sandw...

read more
carlcC6105XR
24.11.2023 - 20:10

I'm not sure why there are negative reviews, but I wanted to show some support for this place. I visit here at least 4 or 5 times a week. The coffee is great an...

read more
Dontgothere0
24.11.2023 - 20:10

I ordered a regular latte with full fat milk (blue) at this restaurant. Despite repeating my request for blue milk three times, the female server still poured g...

read more
Kentish77
24.11.2023 - 20:10

Love the coffee but venue in need of a clean inside and out. The outside is always messy and the pavement is stained presumably with uncleared up spilt drinks....

read more
Nathan
24.11.2023 - 20:10

I’m always here getting my daily fix of caffeine, the coffee if very good and the staff are decent people.

The Costa branch in Gillingham has received mixed reviews, highlighting a stark contrast between experiences. While some patrons praise the coffee quality and express appreciation for the staff’s efforts amid challenging circumstances, others report dissatisfaction due to poor service, disorganized operations, and cleanliness issues. Complaints center on slow service, messy surroundings, and undercooked food, leading some to consider alternative locations for their coffee fix. Despite the enthusiasm of a loyal customer base, it's clear that improvements in both service and cleanliness are necessary for this establishment to meet the expectations of all its visitors.

Menu
4.8 ★ from 4 reviews
Pénélope
23.12.2022 - 13:54

꧁༺ᴅуćḥς rank good customer service. very beautiful, detailed drinks. and warns long served. I will come back take them off or feed them in.

Christian
23.12.2022 - 13:54

The new load is fantastic! so much seating and the whole room feels brighter. the coffee and the food were delicious as always, and the staff in this special fi...

read more
Dave
23.12.2022 - 13:54

The workers are angry, they all do their absolute best, even if there is only one person working the 9 o'clock haste. phenomenal coffee and service, the persona...

read more
Luke
23.12.2022 - 13:54

The new look gillingham costa coffee is now much better. all in the ground floor seats with place to swing a . good costa

Facebook
4.2 ★ from 34 reviews
Google
3.9 ★ from 673 reviews
Restaurantguru
3.9 ★ from 650 reviews
Gastroranking-uk
3.5 ★ from 13 reviews
Int Restaurants
4.1 ★ from 1380 reviews

Good Rated Restaurants near Medway

4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Medway, 122 High Street, ME2 4TJ, Medway, United Kingdom
"Eat here a lot very nice and clean food"
4.8
Menu
Open Now
4.8
Menu
Open Now
City: Medway, 103 Watling Street, ME7 2YX, Medway, United Kingdom
"A real caffe! sensitive prices and smiling and happy staff! the food tasted good and arrived in time at the table. the portion size was better than ex..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Castle Point (near Medway), 274 London Road, SS7 5XR, Castle Point, United Kingdom
"This restaurant for the first time today for lunch, and have to say that eating was absolutely delicious, beautifully cooked and served. the aromas we..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: LEIGH-ON-SEA (near Medway), 212 Leigh Rd, Leigh-on-sea, England, SS9 1BS, SS9 1JP, LEIGH-ON-SEA, United Kingdom
"Had 2 smoothies today both was really good"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Tonbridge and Malling (near Medway), 151 High Street, ME1 3TY, Tonbridge and Malling, United Kingdom
"Lovely afternoon tea highly recommend great value too"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Stansted (near Medway), Labour In Vain Road, Stansted I-TN15 7NX, United Kingdom
"Marvellous as always. Hotel highlights: Great value"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Rochester (near Medway), 29/31 High Street, Rochester I-ME2 4XG, United Kingdom
"Food was fantastic Service: 5 Location: 5"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Maidstone (near Medway), Fairmeadow, E1W 1, Maidstone, United Kingdom
"Quirky venue this place is just as he says on the line. an old fashion barge converted for on board and on river banks. the menu is not long because t..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Gillingham (near Medway), 11 Canterbury Street, Gillingham I-ME7 5TP, United Kingdom
"Food: 5 Service: 5 Atmosphere: 5"
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: Penenden Heath (near Medway), 108-110 Week St, Maidstone, United Kingdom, Penenden Heath
"A really artsy interior which is fascinating. They advertise as having the best Sunday roast in Kent and I think they could well be right! Service: Di..."