Reviews
What carlcC6105XR likes about Costa Coffee:
I'm not sure why there are negative reviews, but I wanted to show some support for this place. I visit here at least 4 or 5 times a week. The coffee is great and the staff, despite the difficult times, are always positive and happy. View all feedback. What Dontgothere0 doesn't like about Costa Coffee:
I ordered a regular latte with full fat milk (blue) at this restaurant. Despite repeating my request for blue milk three times, the female server still poured green milk into the jug labeled blue and made my latte with it. I was confused as to why she didn't understand my preference for full fat milk over skinny milk. I hope they hire someone who can better understand the difference in milk types in the future. View all feedback.
Reviews from various websites
Today, I decided to visit the new Costa in Gillingham to see if the service had improved with the new shop. I ordered a flat white and a cheese and tomato sandw...
read moreI'm not sure why there are negative reviews, but I wanted to show some support for this place. I visit here at least 4 or 5 times a week. The coffee is great an...
read moreI ordered a regular latte with full fat milk (blue) at this restaurant. Despite repeating my request for blue milk three times, the female server still poured g...
read moreLove the coffee but venue in need of a clean inside and out. The outside is always messy and the pavement is stained presumably with uncleared up spilt drinks....
read moreI’m always here getting my daily fix of caffeine, the coffee if very good and the staff are decent people.
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read moreThe Costa branch in Gillingham has received mixed reviews, highlighting a stark contrast between experiences. While some patrons praise the coffee quality and express appreciation for the staff’s efforts amid challenging circumstances, others report dissatisfaction due to poor service, disorganized operations, and cleanliness issues. Complaints center on slow service, messy surroundings, and undercooked food, leading some to consider alternative locations for their coffee fix. Despite the enthusiasm of a loyal customer base, it's clear that improvements in both service and cleanliness are necessary for this establishment to meet the expectations of all its visitors.
꧁༺ᴅуćḥς rank good customer service. very beautiful, detailed drinks. and warns long served. I will come back take them off or feed them in.
The new load is fantastic! so much seating and the whole room feels brighter. the coffee and the food were delicious as always, and the staff in this special fi...
read moreThe workers are angry, they all do their absolute best, even if there is only one person working the 9 o'clock haste. phenomenal coffee and service, the persona...
read moreThe new look gillingham costa coffee is now much better. all in the ground floor seats with place to swing a . good costa
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