Applebee's - McKinney
Applebee's
Description
**A Mixed Bag at Local Favorite**
The dining experience at this local restaurant appears to be hit or miss. While some patrons rave about flavorful burgers and attentive service, others are disheartened by unclean tables and prolonged wait times. Online orders have been particularly problematic, with missing items and unsatisfactory food quality described as disappointing. Though the atmosphere and late-night hours are appealing, inconsistencies in service and food freshness have led to frustration. While a few have found their meals enjoyable, the overall impression suggests the establishment must address these issues for a more favorable reputation. A return visit may depend on the day.
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Feedback
The wait staff here are very helpful and friendly. Due to food allergies I needed to substitute a part of the food items I wanted. They needed to do something a little creative to get me what I wanted/needed, but they were happy to do it! Definitely recommend!
Reliable. I only order appetizers, and I always go after 9 PM for the half-price deal.
The location is fantastic. Our waitress was not only friendly but also well-informed about the menu, even sharing her personal recommendations. The food arrived promptly and was prepared perfectly. The only issue we encountered was when another table mistakenly tried to add a game from their tablet to our bill, but it was swiftly resolved. Just a reminder to always double-check your bill!
The waitress was excellent, and the manager was equally impressive. She promptly addressed the issue we encountered with our food and the misunderstanding with the waitress. Unfortunately, we had to send our steak back three times to get it cooked correctly. Nevertheless, the waitress was understanding throughout the process, and the manager stepped in to resolve the problem. The staff is fantastic, but the kitchen could use some improvement. Just wanted to share my thoughts!
