IHOP - McHenry

I waited for 10 minutes without seeing a waitress or anyone to seat me. There were hardly any customers there, so I’m not sure why it took so long. read more I waited for 10 minutes without seeing a waitress or anyone to seat me. There were hardly any customers there, so I’m not sure why it took so long.

Great food and read more Great food and

If I could leave 0 stars, I would. My boyfriend and I came in to eat around 3, and everything was fine at first. I ordered a mango lemonade and drank about 1/4... read more If I could leave 0 stars, I would. My boyfriend and I came in to eat around 3, and everything was fine at first. I ordered a mango lemonade and drank about 1/4 of it while waiting for our food. We are about halfway through our meal, and I am now half way through my drink, and I see something red in it. I decide to push it around with the straw and notice what appears to be someone’s red/green/and white striped acrylic fingernail broken off into my drink. Immediately I feel sick to my stomach. I call over our waiter, absolutely disgusted and point out what I saw in my drink. He took it before I could snap a picture of it. He says he is going to talk to his manager, and I notice him walking around asking all the employees to show him their hands. Eventually, there is about 4-6 employees standing at the front hostess desk, laughing and taking glances at me. They laughed in my face while I am sitting here wondering where it came from, what diseases and raw foods the nail could have touched, just appalled. The waiter comes back to me and tells me “I couldn’t tell you where it came from. It’s none of our nails.” The manager who was a slim lady came up and asks if I’d like another drink, I say no and that was the last I saw of her. Not an apology or anything. Our waiter brought a glass of water to my boyfriend that he had asked for, prior to finding the nail, and my boyfriend said “no nails in this one?” the waiter said with an attitude, “well its not any of ours so..” and walks away. We were not helped by him after that. He never came back to check on us or ask if we were ready to pay. We sat there with no one attending to us after just finding a NAIL in my drink. Eventually another lady comes and asks if we’d like boxes, and we go up to pay. She was the only one who ever said any form of apology, but clearly did not take us seriously. I am seriously disgusted by this entire incident. There has been other incidents with their drinks before. I was once there with my family and my dad noticed moldy stuff in his cup. They went to check the ice machine and proceeded to remove everyone’s drinks in the restaurant and could no longer serve ice in their drinks because of mold. This Ihop needs some serious cleaning or to be shut down. I should have known we would not have a good experience from the moment we walked in and saw the hostess had brought her child to work with her and was letting the barefoot child run all through the kitchen and restaurant. I was so in shock and in utter disbelief that I didn’t even know how to handle this situation, and I cannot believe I even paid for the meal we didn’t get to finish.

Very good, every time we read more Very good, every time we

I never got the chance to eat. After waiting 10 minutes in what was essentially an empty restaurant, I didn't see a waitress or hostess at all, so I eventually... read more I never got the chance to eat. After waiting 10 minutes in what was essentially an empty restaurant, I didn't see a waitress or hostess at all, so I eventually left. I guess they were too busy with something else in the back.