Pizza Hut - McCook

Waited 15 minutes for our drinks. Ordered and waited 45 minutes for a large pizza and breadsticks. Two tables who arrived after we did received their pizzas, that's when we got up and left. We went to pay for our drinks and salads and they miraculously found our pizza after we complained and did give it all to us free. They did get busy and were short staffed, but when we arrived there were only 3 tables that were full, one already had their food and one received their food while we were waiting to be seated. Won't be back!

If making a delivery order; find out what source is delivering. Be sure to have exact payment, even if they tell you they have change. They make contracts with other sources for delivery, and don't communicate with them.I stopped using this McCook Nebraska location awhile ago.I've already been upset by not being able to call the store, but some call center (I was actually surprised someone at this location took this call)The last few times I've picked up orders for others, because again I stopped using Pizza hut of McCook; I had to go to the drive thru window and wait awhile after ringing a door bell....due to the store being locked up.Our gas stations of McCook do better customer service, as this manager was far from ready to fix the mistake she admitted her store made.

Picked up the new hot honey pepperoni pizza in the drive-through! It was great!

Ordered four pizzas. Was told they would be ready in fifteen min. After an hour and a half was notified they weren't in the oven yet. I guess ready in fifteen minutes is just something they say without any meaning.

Went in for lunch waited a long time to simply be seated. One person had buffet one ordered wings. Wings took 25 minutes and no refills were offered....pizza