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Contribute Feedback What Alejandro Islas likes about El Pollo Loco:
This place is nothing like it was a year ago. Under new management makes a difference. I stop by here almost everyday for lunch. It's fast friendly service. Evry time I get to the window there is always one person charging and packing and giving out order these people work to hard to give exceptional fast service they deserve to have at least one more to help them. Resturant looks clean and well organized.Thank you M... View all feedback.
What Cris Monterroso doesn't like about El Pollo Loco:
ATTENTION! ATTENTION! ATTENTION!? ALWAYS, ALWAYS, Always double check your order at this place they can't seem to get orders correct at all. I live few blocks from here so I sometimes stop by for food after work but these workers seem to give you what they want not what you're ordering. Multiple times I've gone slowly and clearly spoke thru the drive thru but they can't hear or don't know their own menu or I'm not su... View all feedback.
HELLO MY CHICKEN LOCO RICH AND WITH MY REWARS EVEN AS
Dirty and bad customer serviceVegetarian options: The vegetables are not fresh
So disappointed in the double chicken bowl. They should rename it to double rice and bean bowl. The chicken servings was a joke. What a rip off.
The cook in the morning was being rude to his peers. I was waiting for my food and I over heard him screaming at his coworker. I feel bad for the other workers there.
ATTENTION! ATTENTION! ATTENTION!? ALWAYS, ALWAYS, Always double check your order at this place they can't seem to get orders correct at all. I live few blocks from here so I sometimes stop by for food after work but these workers seem to give you what they want not what you're ordering. Multiple times I've gone slowly and clearly spoke thru the drive thru but they can't hear or don't know their own menu or I'm not sure why every time they struggle to perform thier basic job at the drive thru. They must not want my money ?
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