Bwc - MAYVILLE

Our waiter was friendly and attentive; however a lady at the next table was repeatedly overlooked. No one came to take her order until we stepped in and pointed... read more Our waiter was friendly and attentive; however a lady at the next table was repeatedly overlooked. No one came to take her order until we stepped in and pointed it out to our waiter. It wasnt his table, but hello! If we noticed it, he should have too. There was a manager who cruised through several times, but he never actually talked to a customer. What was his purpose? Checking the alignment of the salt and pepper shakers? Also the food selections seem reduced from last year. Overall disappointing.

Great food in wonderful atmosphere. Sunday brunch is pricey but worth it! International college students serving were interesting to chat with and very congenia... read more Great food in wonderful atmosphere. Sunday brunch is pricey but worth it! International college students serving were interesting to chat with and very congenial. A definite must when visiting Chautauqua!

My husband and I celebrate each anniversary at the The Hierloom. We couldn't think of any other restaurant for the special occasion. Our meals are always very m... read more My husband and I celebrate each anniversary at the The Hierloom. We couldn't think of any other restaurant for the special occasion. Our meals are always very memorable. The service is perfect and, lastly, either seated in the historic dining room or the vast summer porch, we are treated to beautiful views of peaceful Lake Chatauqua.

We've dined on the veranda before and had another wonderful experience. The food was excellent, which we were really pleased about. We were also glad that we ch... read more We've dined on the veranda before and had another wonderful experience. The food was excellent, which we were really pleased about. We were also glad that we chose not to eat inside, as the buffet area was loud and crowded. Instead, we spent an hour in the lobby and on the surrounding porch, where we discovered a great option of enjoying the bar and ordering dinner. They serve it at the various tables available, creating a relaxed atmosphere. We met many interesting people there, making for some casual encounters while sharing the seating areas.

I've visited Heirloom about 7 or 8 times this season. In the beginning, both the service and the kitchen had some issues that needed addressing, but it seems th... read more I've visited Heirloom about 7 or 8 times this season. In the beginning, both the service and the kitchen had some issues that needed addressing, but it seems they have ironed out all the problems just as the season is winding down. I'm hoping they kick off next year on a positive note!