Wendy's - Maumee

Every single time I have ordered the chili and ask for sour cream they NEVER EVER put it in the bag. Literally never fails.....they always forget. The chicken wrap I get is always just sloppy and pathetic. I rarely leave random reviews like this but my God this location is absolutely horrible and all the employees are rude. Literally everytime I go it's the same situation.

I sat in the drive thru before ordering for 30 mins but I had an appointment to go to and I needed food. I ordered then paid, I started to get in panic mode I was going to be late. The appointment was at 1pm I was in line at 12:16. Should have been plenty of time. Then I got up to the window and paid it's 12:47 it turned 12:52 I asked for my money back she told me sure and took her sweet time. I set the drink she gave me on the window sill and drove off. I ended up coming back after the appointment. Tried to go inside n talk to the manager but the door was locked no one was allowed to eat inside I guess. Then I went to the drive thru and asked for a manager. The person said they were so I complained and got the food I ordered. DO NOT GO HERE, ESPECIALLY IF YOU HAVE SOME PLACE TO BE IN UNDER AN HOUR. SAD STATE OF BUSINESS THIS ONE IS IN! YOU CAN LITERALLY GET SERVED AT A SIT DOWN RESTAURANT FASTER.

I did ordered a side of fries, (mobile order) around 11:00. I, supposedly, had over 700 points they took 300 out of my account, there were over 400 points left. Next I ordered a JBC and they got my money for the supposed bacon burger, out of my debit card. I got the emails from both purchases. When I was called to the window they said, there wasn't any orders for me. I showed them the receipt and order numbers with the pictures but they got me NOTHING.

Horrible Wendy’s location. Have been told multiple times that they are only taking DoorDash orders. Tonight I placed a mobile order and they told me they weren’t doing orders. When they are taking orders, food quality is subpar. I need to get my kid to like other fast food places.

Y’all are a disgrace every time I order from here my food come back wrong is onion on the top of my burger that don’t even have onion on it. Every time I order spicy nuggets they send me regular and when I pay for large fries, they never send the correct size get it together or get shut down simple i said wht i