Applebee's - Maumee
Applebee's
Description
The Applebee's restaurant received a range of reviews from satisfied customers. One reviewer was impressed with the delicious seafood special and affordable prices. Another customer enjoyed their takeout meal, praising the prompt service and generous portions. A new hire named Sarah received kudos for outstanding service, while another diner appreciated the gluten-free menu options. Despite a minor complaint about cold appetizers, most diners had positive experiences with attentive waitstaff and tasty food. Overall, this Applebee's location was praised for its top-notch service and efficient operations.
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I placed a takeout order for chicken quesadillas, and the food was quite good. The portion size seemed a bit smaller than I remembered, but everything was fresh and flavorful. The atmosphere in the restaurant was lovely; there were a few customers there, but it wasn’t crowded, which gave it a nice vibe. The server greeted me as soon as I walked in and quickly took my order. Both staff members I interacted with were professional and friendly. As for parking, it was easy to find a spot in the free lot right in front of the restaurant.
We ordered a full rack of ribs, but they were tough and didn’t have that fall-off-the-bone tenderness we were expecting.
We arrived early on a Friday at 6 PM and were informed that the wait for a table for five would be 10 minutes. However, after 20 minutes, we were told that the wait would be longer because the waitress for our assigned section was not ready for us. There were other waitstaff available, so we were surprised that we were still seated in her section. She took our drink order, but it took her 10 minutes to deliver them, and she forgot two of the drinks, which took another 10 minutes to arrive. Throughout this time, she kept assuring us that the missing drinks would be coming soon. It was just a few soft drinks, one draft beer, and one cocktail—not a complicated order. The food order also took a long time, with the waitress continuing to insist that it would be out quickly. To make matters worse, she yelled at other customers from behind our table, which gave us the impression that she might be new to the serving industry or simply unable to seek help from her colleagues. Overall, despite the disappointing experience, we may give this place another chance to see if it was just a one-off day.
I brought my son, daughter in law, and grandson, as well as my wife in for dinner tonight. Our waitress was Taylor, and she did an amazing job. She was on top of it for sure. Very very professional, friendly,and courteous. The food was awesome. Kudos to the cooks. Thank you for the awesome service. I highly recommend eating here. You can't go wrong
