Subway - Mattoon
Subway
Description
Located conveniently with a drive-thru, this Subway branch offers a blend of experiences that vary greatly among patrons. While many appreciated the prompt service and friendly staff, criticisms arose regarding food quality, particularly with stale bread and incorrect orders. Some diners found their meals lacking excitement, echoing a sentiment of moderate pricing if not using coupons. Strikingly, concerns over cleanliness and food safety practices surfaced, overshadowing the otherwise positive remarks about the freshness of ingredients and customer service. Though a few moments of brilliance shone through, consistency remains a challenge for this suburban outpost.
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It's a Subway. In a Phillips 66 station. So, you can get gas with your food. Near I-57 entrance/exit ramps means easy on/off access.
I haven't actually eaten at this one, but I'm sure it's fine.
The employees were great. I got what I ordered in great time. There were a couple hiccups but it was amazing. I would recommend this location to anyone at Lakeland!
Staff is friendly
They are always slow on everything, 98% of the time your food will be made wrong, and make sure you watch them put new gloves on before they make your sandwhich. We watched a girl make a sandwhich after she just counted money and wiped the crumbs of the counter and never changed her gloves. Call and complain you might say? Yes I did that and after three days of waiting on a call back the district manager said she would send coupons out in the mail to us. After a month and half and still waiting..!! Not a clean place and not managed worth a ****.
