Denny's - Mattoon
Denny's
Description
Denny's in Mattoon presents a mix of experiences for diners. While some rave about the delicious food and attentive service, highlighting favorites like white chocolate/raspberry pancakes and blueberry pancakes, others report significant shortcomings. Complaints include inadequate cleaning standards and lackluster service, with some patrons experiencing long waits and mediocre meals. However, many recognize the restaurant's potential for great family outings, citing a welcoming atmosphere and friendly staff. Despite fluctuations in quality and service efficiency, Denny's remains a go-to spot for comfort food, striving to refine its offerings and enhance customer satisfaction in the community.
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Every time I visit my mother, she always wants to eat at Denny's. When we enter, we are always welcomed by the friendly staff. The atmosphere is pleasant, quiet, and always clean. The waitress serves us quickly and is very attentive. My daughter stays entertained with the crayons and paper they provide. We always order the blueberry pancakes, while my mother and my 5-year-old daughter get the birthday cake pancakes. The food arrives promptly and is always delicious! As we leave, my daughter always gets a toy from one of their machines. Overall, it is a wonderful family experience every time we go there!
The food was extremely average; my hamburger tasted like a wet sponge, the fries were reminiscent of dirty water, and my drink was basically just icy water. The service was just as disappointing, as the waitress spilled on me and then loudly berated me about a subject I wasn't even aware of.
Our server was great. Very attentive to our table and many others. Food was okay came out quick and hot.
