Reviews
What Mark Thornton likes about Dunkin':
I frequent this restaurant often and always have a great experience. The staff is friendly and polite, the service is quick and efficient, and orders are always accurate. The restaurant has ample indoor seating as well as some nice outdoor tables, chairs, and benches in a charming courtyard. They offer the typical Dunkin' menu items like doughnuts, hot breakfast sandwiches, muffins, bagels, and excellent coffee. The... View all feedback. What Rollin Christiansen doesn't like about Dunkin':
I have tried over and over to give this location my business but for some reason due to their terrible service they don't want it. Wrong orders, long waits for a coffee when the store is nearly empty. People that came in after you (2 3 deep) are getting their orders before I do. Today was the last straw. 20 minute wait and they got the order wrong after I repeatedly told them what it was. I'm done. I will be travelin... View all feedback.
Reviews from various websites
I wish I could give him a zero. Honestly, the worst customer service anywhere in Charlotte. It's been a long time, not just one of Karen. There is always a lack...
read moreI have tried over and over to give this location my business but for some reason due to their terrible service they don't want it. Wrong orders, long waits for...
read moreI was walking in as somebody was walking out, I was not greeted. I also stood there for 9 minutes before they even attempted to help( if that?s what they call i...
read moreI had many good experiences at this point. During a recent visit, my friends and I were treated fantastically by Austin. He is an excellent ambassador for this...
read moreNot a fan of service or the availability of products here. When we came in, we said they did not honor coupons because the scanner did not work. as if they coul...
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read moreI frequent this restaurant often and always have a great experience. The staff is friendly and polite, the service is quick and efficient, and orders are always...
read moreMy favorite items at this restaurant are the Coffee Cake Muffins and Vanilla Bean Coolattas. The service is usually fast, depending on how busy they are. The em...
read moreWe love coming to this restaurant for their delicious donuts, ice cream, and ice cream cake. The atmosphere is nice, with very friendly staff and seating availa...
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