Culver's - Mason

#15 - Fast Food - Mason, Casual, American

Culver's offers a mixed dining experience, where enthusiastic service sometimes struggles to overcome food inconsistencies. Customers have reported long wait times, incorrect orders, and dishes that arrive at less than optimal temperatures. While the burgers and shakes appeal to many, there are complaints about unexpected ingredients and improperly prepared items, like lukewarm cheese curds. However, standout staff members, such as the notably attentive Ellington, enhance the overall atmosphere. Diners appreciate the potential for a fulfilling meal, but many express hesitance to return due to recurring issues. Ultimately, Culver's remains a restaurant with promise yet in need of improvements.

Last update: 15.12.2025 from: Josefina

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★ 3.9 / 5 from 1307 reviews

Was Josefina Kessler at Culver's a mag?
I visited this restaurant on Thursday (1-28-16) around 3:00 pm and had a fantastic customer service experience. The employee named Ellington stood out to me as a true professional - he was polite, friendly, and went above and beyond to make my visit enjoyable. It's rare to find such exceptional service in the fast food industry, and Ellington truly impressed me. The food was also delicious as always.Overall, I highly... View all feedback.

What Antonette Ankunding dislikes about Culver's:
The staff seems cheerful and helpful Clean including the bathrooms Having been in Culver’s only once previously we made the mistake of ordering without further specifics about what we expected The butterburgers and mushroom Swiss butterburgers came plain no lettuce,no pickles,no onions or sauce Major boring disappointing burgers Ice cream and custards quite good View all feedback.

Antonette 22.04.2022 - 08:24

★ ★ ★ ★ ★

I sat on a Thursday night to culver. it poured out and we were greeted by a friendly staff on the parking lot.

Josefina 22.04.2022 - 08:24

★ ★ ★ ★ ★

That is one of the most dirty restaurants. No matter how late they go in there, eating and mumbling everywhere. the tables are dirty, so you have to.

Annette 22.04.2022 - 08:24

★ ★ ★ ★ ★

Hubby I went for dessert as the frozen custard taste of the day was dark chocolate decadence yum! we ordered both sundaes with blows. that was mine.

Josefina 18.04.2023 - 17:05

★ ★ ★ ★ ★

I visited this restaurant on Thursday (1-28-16) around 3:00 pm and had a fantastic customer service experience. The employee named Ellington stood out to me as a true professional - he was polite, friendly, and went above and beyond to make my visit enjoyable. It's rare to find such exceptional service in the fast food industry, and Ellington truly impressed me. The food was also delicious as always.Overall, I highly recommend this restaurant for both their excellent service and tasty food.