Culver's - Mason

#26 - Fast Food - Mason, Casual, American

Culver's

Culver's
3.9 / 5 (1307 reviews)

Description

Culver's offers a mixed dining experience, where enthusiastic service sometimes struggles to overcome food inconsistencies. Customers have reported long wait times, incorrect orders, and dishes that arrive at less than optimal temperatures. While the burgers and shakes appeal to many, there are complaints about unexpected ingredients and improperly prepared items, like lukewarm cheese curds. However, standout staff members, such as the notably attentive Ellington, enhance the overall atmosphere. Diners appreciate the potential for a fulfilling meal, but many express hesitance to return due to recurring issues. Ultimately, Culver's remains a restaurant with promise yet in need of improvements.

Last update: 17.01.2026 from: Josefina

Feedback

★ 3.9 / 5 from 1307 reviews
josefina-kessler
18.04.2023

I visited this restaurant on Thursday (1-28-16) around 3:00 pm and had a fantastic customer service experience. The employee named Ellington stood out to me as a true professional - he was polite, friendly, and went above and beyond to make my visit enjoyable. It's rare to find such exceptional service in the fast food industry, and Ellington truly impressed me. The food was also delicious as always.Overall, I highly recommend this restaurant for both their excellent service and tasty food.

gunnar45
18.04.2023

This restaurant is a favorite among four generations in our family! The food is always fresh and made to order, and the staff is incredibly polite.

ziemann-abbey
18.04.2023

I ordered the mushroom and Swiss burger at Culver's and initially found it underwhelming. However, upon tasting it, I was pleasantly surprised by the delicious flavors and hot temperature. My 9-year-old daughter also enjoyed her Kids Bacon Cheeseburger, but preferred it over the vegetarian burger that my husband ordered. The Pommes were hot and tasty, but my husband found the coffee to be terrible, possibly due to it sitting out too long. We ended up stopping at Starbucks for better coffee. As a Wisconsinite who loves cheese curds, I was excited to try Culver's cheese curds, but unfortunately they arrived barely warm, which was disappointing. I didn't give Culver's the opportunity to fix the issue, so I didn't give them a full star rating. Overall, I was satisfied with the food but chose not to engage further with the restaurant.

kalpana09
18.04.2023

Share the banana here... Orders in.... Order came a little late than 10 minutes later.... Banana was not fully mature. Ice was little melted. Taste wasn't great. But overall good experience

denesik-beau
09.10.2022

Win them 2 stars for the fast service, but I am disappointed to say the least. the double cheeseburger with speck ordered and it had NO sauce. not ketchup, low season. only meat, cheese and rolls. I was already on the autobahn to turn around. my passion ordered a drowning and they said it was terrible. Beyond that, I had some of their earthy in my mixer. not sure how it happened.

FAQ

The place also accepts credit cards from the common providers as a means of payment.

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