Culver's - Mason

#30 - Fast Food - Mason, Casual, American

Culver's

★ 3.9 / 5 (1307 reviews)

Culver's offers a mixed dining experience, where enthusiastic service sometimes struggles to overcome food inconsistencies. Customers have reported long wait times, incorrect orders, and dishes that arrive at less than optimal temperatures. While the burgers and shakes appeal to many, there are complaints about unexpected ingredients and improperly prepared items, like lukewarm cheese curds. However, standout staff members, such as the notably attentive Ellington, enhance the overall atmosphere. Diners appreciate the potential for a fulfilling meal, but many express hesitance to return due to recurring issues. Ultimately, Culver's remains a restaurant with promise yet in need of improvements.

Last update: 17.01.2026 from: Josefina

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★ 3.9 / 5 from 1307 reviews

Was Josefina Kessler at Culver's a mag?
I visited this restaurant on Thursday (1-28-16) around 3:00 pm and had a fantastic customer service experience. The employee named Ellington stood out to me as a true professional - he was polite, friendly, and went above and beyond to make my visit enjoyable. It's rare to find such exceptional service in the fast food industry, and Ellington truly impressed me. The food was also delicious as always.Overall, I highly... View all feedback.

What Antonette Ankunding dislikes about Culver's:
The staff seems cheerful and helpful Clean including the bathrooms Having been in Culver’s only once previously we made the mistake of ordering without further specifics about what we expected The butterburgers and mushroom Swiss butterburgers came plain no lettuce,no pickles,no onions or sauce Major boring disappointing burgers Ice cream and custards quite good View all feedback.

Beau

09.10.2022

★ ★ ★ ★ ★

Win them 2 stars for the fast service, but I am disappointed to say the least. the double cheeseburger with speck ordered and it had NO sauce. not ketchup, low season. only meat, cheese and rolls. I was already on the autobahn to turn around. my passion ordered a drowning and they said it was terrible. Beyond that, I had some of their earthy in my mixer. not sure how it happened.

Nils

09.10.2022

★ ★ ★ ★ ★

The food was good, but it was the worst service I have ever received. I got 1 meal in the drive thru and waited 20 minutes to get it just to find out that it was done wrong. ends up waiting another 40 minutes to get my sandwich replaced. not sure if they just forgot about me or what. I wish I was exaggerated over my waiting times, but unfortunately the timestamp confirms on my input that I am not. ? I am not a native so that my first time tried Culver’s, not sure I will be in every hurry to come back.

Josefina

09.10.2022

★ ★ ★ ★ ★

Very clean. eating was fast and fresh. the taste was before place.

Josefina

18.04.2023

★ ★ ★ ★ ★

I visited this restaurant on Thursday (1-28-16) around 3:00 pm and had a fantastic customer service experience. The employee named Ellington stood out to me as a true professional - he was polite, friendly, and went above and beyond to make my visit enjoyable. It's rare to find such exceptional service in the fast food industry, and Ellington truly impressed me. The food was also delicious as always.Overall, I highly recommend this restaurant for both their excellent service and tasty food.