Arby's - Mason

The dining experience at the restaurant was fantastic, but unfortunately my debit card was declined for some reason. I had sufficient funds in my bank account a... read more The dining experience at the restaurant was fantastic, but unfortunately my debit card was declined for some reason. I had sufficient funds in my bank account and even called my bank to check if there was any issue, explaining that I was traveling and out of my usual location. The bank confirmed that it was not on their end, but when the restaurant staff tried to swipe my card instead of using the chip reader, I felt as though I was being judged as someone with insufficient funds trying to make a transaction.

The cost of dining at this restaurant is high. I decided to go through the drive-thru but had to park and wait longer for fresh food. The restaurant didn't seem... read more The cost of dining at this restaurant is high. I decided to go through the drive-thru but had to park and wait longer for fresh food. The restaurant didn't seem busy and it appeared that the dining room was open.

This exhibition of the best of each arby’s around! were hot and fresh! that's a real man. You live it as I do, they have the best! read more This exhibition of the best of each arby’s around! were hot and fresh! that's a real man. You live it as I do, they have the best!

Said they don't put red ranch on beef cheddar, then there was hardly any cheese sauce on it. Also said no fish sandwiches because its out of season, isnt it sum... read more Said they don't put red ranch on beef cheddar, then there was hardly any cheese sauce on it. Also said no fish sandwiches because its out of season, isnt it summer, the time you fish. Makes no sense. And the lady was so rude nasty that we even came in the restaurant.

Employees really tried, but slow service and so many customers had to come back due to incorrect orders. Food was great once the order was filledGreat food, as... read more Employees really tried, but slow service and so many customers had to come back due to incorrect orders. Food was great once the order was filledGreat food, as always! Employees need customer service training... greeting customers and saying thank you should be required!!!!