Artino Café - MASCALUCIA

I found myself well. I'm on vacation with my wife, great good, very professional person. Congratulations. read more I found myself well. I'm on vacation with my wife, great good, very professional person. Congratulations.

Tonight at about 20:00 I go to this bar to buy some diner pieces and some pastries. Well, the diner was cold...., probably in the morning, the two poor babas...... read more Tonight at about 20:00 I go to this bar to buy some diner pieces and some pastries. Well, the diner was cold...., probably in the morning, the two poor babas... but really scary... fruity to taste and the wet was almost necky....immangiabili. Same thing for the two chocolate truffles... Disappointed!

I go to the place with the idea of ordering a granita, seeing the window I see of the cous cous, to the barn I order the latter but given my initial desire I as... read more I go to the place with the idea of ordering a granita, seeing the window I see of the cous cous, to the barn I order the latter but given my initial desire I ask if it was possible to receive a small portion of granita after having finished eating, also a glass of coffee or not a full portion. I pointed out that I would pay it in any case, even it was an irresistible portion. She makes me sit down giving the blessing without any delay to the request. I finish the cous cous, which MANCAVA of salt, and I go to the counter for my small portion of granita and the banknote tells me with enough air, “it is not possible, we do only full portions” “we don’t have half measures” “if you want I can make you a portion.” Explaining that I had eaten a dish of cous cous quite satiating and that it was only a small treat to “do my mouth” answers “I am sorry I have to do my job and there is not in the menu the small portion, I can’t help you.” I order the coffee, I pay and I leave. Let's forget that most of the bars do without problems small portions, precise that I am not one of those who think that the customer will be satisfied, but at least in the small ones I think you can find a compromise? For a glass of granita of the commercial value of 20 cents or a little more, you have lost a customer failing to satisfy a BANALE request. Problem solving, this stranger.

This morning, I had a croissant for breakfast... One of the best berry croissants I've ever had: generous filling, fresh flavor, and a soft, fragrant dough. A c... read more This morning, I had a croissant for breakfast... One of the best berry croissants I've ever had: generous filling, fresh flavor, and a soft, fragrant dough. A clear example of when quality makes a product unique. All this with the assistance of Daniela, a cheerful woman who makes you feel at home. What can I say... it's always a pleasure coming to your café.

I've been a customer for years and can say that since they changed pastry chef/roasthouse, probably because I noticed the difference, both the snack bar and bre... read more I've been a customer for years and can say that since they changed pastry chef/roasthouse, probably because I noticed the difference, both the snack bar and breakfast have been much better. Giovanni, the counter and coffee attendant, is number one for kindness, courtesy, and especially for his coffee preparation. Furthermore, Mrs. Daniela is a special person, a jack-of-all-trades who exudes positive energy. It's a pleasure to stop at this bar, even for a short break... RECOMMENDED!