Mcdonald's - Martinsville

My favorite McDonald's!!! Your views may differ, but I doubt it sincerely. These chairs are very comfortable.

The staff here was particularly friendly and well maintained. I had to wait a few minutes for my several McChickens because how much I ordered. The lady who brought it out was super friendly and waited for us to double check to make sure our great order was correct. Best McDonald's I've been there for a while.

Fast service, but never know who the order you receive will blow the window into your face. BUT I also know that a large majority of their employees under 17 years (which I think is a good thing because young workers must have a certain experience with work) most of them try their best so that there are still 4 stars for one of very few places to help young people learn some responsibility work ethics.

I placed an order through the drive thru and requested sliver onions and pickles to be added to my mcchickens. Once I returned to resolve this problem, the young man at the register didn’t get it right. Then, the manager, Demetrius, says we are only human and with his back turned a coworker asked him who was he rolling his eyes at as he waited for the onions and pickles. When he was trying to be smart, I let him know it was my time and my gas that was being used. While standing be side the new employee, he should have been keeping his mouth shut and showing a measure of good customer service. There wasn’t a need for his response from the beginning because I could have shown total disrespect to him!

I had the misfortune of meeting the GM named Phil this morning. I 'm a regular at this location and go thru several times a day for drinks. I swung by last night with my son and got a couple sweet teas and got home and discovered they were unsweet. They were wasted. I went thru drive thru this morning around 8:15 and told the GM Phil about this so they could replace the drinks. He asked if I still had the receipt which I didn 't even get one bc I don 't like receipts trashing up my car. He said did you call in? I said no. He said well you 're supposed to call in. He said we can 't just have people coming thru here just asking for free stuff. At that point I said ok whatever, I 'd like to order a sweet tea and he said I can 't process your order bc there 's no cash register over here and you 're holding up my drive thru line so I just gave him a look and rolled my window up and pulled off. I had to go get back in the drive thru line and wait to order my drink.Very rude and unprofessional and I will be reporting him to the district manager. I give them my business every single day and he 's really gonna be such a jerk over 2 drinks??? I asked the girl in the drive thru his name and I told her I was so sorry she had to work under him and I said he 's a jerk! And she kinda looked over her shoulder, looked back at me, smiled and nodded in agreement. They need a new GM who actually cares about the customers and not just