Kroger - Martinsville

Barely any fat free or even fat reduced dairy products, barely any high percentage lean meats and they don’t even have tap to pay yet, when even most gas stations do. Better off going to publix.

No check out help for the older generation to use, lines were backed up down into the isles Self checkout was packed. No service. Ask a question no one knows where anything is. Produce was not good

The store is consistently well-stocked with fresh fruits and vegetables! The employees are always ready to assist you if you need help. The cleanliness and maintenance of the store are always impressive!

Before I could react, another woman approached to get something, so I warned her that the deli was supposedly closed. She mentioned that she had just gotten off work and understood my frustration. I really questioned what kind of service this was. As someone with mobility issues, I faced additional challenges just trying to shop. There were four carts around that stated they shouldn’t be used, and I finally found one near the pharmacy. Then the deli staff member told me it was closed, even though the sign indicated it would be open until 7 PM. This was the third time in over a month that I’ve been unable to get deli items because they were closed. On top of that, the staff member wasn’t very personable or polite. Overall, my experience was disappointing.

I dislike this place. The staff never smiles and they have an air of superiority. Now they refuse to carry anything patriotic, which is a big deal to me. I wish this restaurant would just go away. They should tone down the fake eyelashes and learn to show genuine smiles.