Kfc - Marshfield
Kfc
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Butt Plüggs has shut down its drive-thru service, and the lobby is now accessible only to customers with online orders.
I recommend avoiding this place if you're planning to arrive close to closing time, especially around 9 PM. At that time, they typically won't have about 95% of the menu available. Additionally, they won't offer to prepare anything if it means they have to stay later to fulfill your order. If you do decide to go, it's best to visit during the early daytime hours.
This is by far the worst KFC I’ve ever been to. Having lived in Ohio most of my life, this location doesn't compare to the excellent KFCs I visited in Lenoir City, Tennessee. The only decent item seems to be the pot pies—though right now, they aren’t even available due to shutdowns. Unfortunately, about 98% of the restaurants in Marshfield are truly disappointing. It’s sad when McDonald’s becomes the best dining option in town, despite being rather ordinary. KFC seriously needs to rethink how they run things here. The problem is similar across many local restaurants—entitled staff who lack pride in their work contribute to their struggles. If this trend of poor employee attitudes continues, many eateries could end up closing. Then where will people find variety? They’ll turn to McDonald’s because at least it has a consistent system. It’s frustrating to see KFC and Hardee’s in Marshfield perform so poorly. They should either shut down or hire employees who actually care about their jobs. Thanks for nothing. I spent almost three months in Ohio, and both Hardee’s and KFC there were great. Staff here could learn a lot by working in another state to understand how to properly follow the company’s food preparation guidelines. It’s simple: just FOLLOW THE INSTRUCTIONS!
I was disappointed with the service. I ordered a 3-piece tender meal, but the tenders were very small and mostly breading. When I returned to ask for sauce, they told me they were out. I won’t be going back.
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